limehome Barcelona Rector Triado

Это была настоящая катастрофа! Крайне не рекомендуется! Мы забронировали номер на 4 человек (2 взрослых и 2 детей), но для нас подготовили только одну кровать. Мне пришлось соорудить импровизированную кровать на диване, чтобы мои дочери могли спать, несмотря на то, что я позвонила им, чтобы выразить свое беспокойство и попросить найти решение. Вдобавок ко всему этому, еще до 10 утра нас разбудили звонком и сообщили, что нам нужно освободить номер в 11. Это была ошибка с их стороны, и вдобавок ко всему они заставили нас почувствовать себя преступниками, не проявляя ни капли сочувствия и демонстрируя плохие манеры.

Location was good, near to 2 metro lines that brings us to city center. Rooms were ok too but there was a very annoying beeping noise coming from the toilet non stop. Feedback to the whatsapp helpline, and they sent maintenance guy the next day, who came, and switched off the aircon, saying that the noise came from that. So instead of fixing the unit, they expected us to do without heater. Quite ridiculous coz the weather was still cold at night. They told us to close the toilet door, but still can hear it. We stayed for 4 nites, and it was not resolved. The free washer/dryer at block A was very dirty, so dont pin your hopes on that. There is a coin laundromat just 2 mins away. Last thing, I have informed prior to arrival that we will reach early, few hours before check in time, and asked for storage options. They told us it is available but there is a fee to it, so we didnt thought to use it. On the day we arrived, have text the whatsapp for access code, but room was not ready so we waited outside the building for more than an hour. By the time we enter the building, realised that the storage system was actually free. The staff could have told us it was free, so we can put our luggage into storage and continue with the day, but instead we were left to wait for more than an hour for the room to be ready.

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