I stayed for a week at Pailahue with friends, and unfortunately as we were checking out, I found evidence of bed bugs on my mattress. Having experienced these in my own home in the past, I know that the signs are incontrovertible, and the hotel staff initially seemed receptive and asked me to get in touch about a refund. However when I did so, they denied that bed bugs could possibly be in Bariloche (although clearly bed bugs can be found in hotels anywhere), and then stopped replying to me. This experience, and lack of professionalism, ruined what up to that point had been a pleasant stay.
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