Best Western Palm Hotel

Had a booking for June 2021 which was booked over a year in advance. Arrived only to find out this is no longer a hotel! Showed up to find out out it has been turned into some kind of refugee / asylum seekers camp! Rather than walking into a reception, we were greeted by someone sat in what used to be the reception area behind what’s basically a wallpapering table and all the windows were blacked out. Very disappointed the website we used to make the booking or the hotel didn’t inform us, and to make this worse the website for the hotel is still active and gives the impression this can still be booked (maybe this is a temporary change but should still be highlighted). Had to book an alternative stay in central London instead.

糟糕透頂。這是我所經歷過的最不舒適、最糟糕的酒店體驗，為了享受這一特權，我花了兩個晚上的時間，花費了超過200英鎊。難以置信的糟糕，以及大規模的偷竊。我再也不會考慮在那裡預訂了。

糟糕透頂。這是我所經歷過的最不舒適、最糟糕的酒店體驗，為了享受這一特權，我花了兩個晚上的時間，花費了超過200英鎊。難以置信的糟糕，以及大規模的偷竊。我再也不會考慮在那裡預訂了。