The Crown Inn Pooley Bridge

Wonderful hotel - lovely attention to detail with treats in the bedroom - lovely friendly staff

Lovely hotel. Have stayed here a few times and would go back again. Food great. Staff great. Location great. Rooms clean. Cosy bar.

Great hotel in beautiful surroundings. Staff were excellent and food good too. Definitely stay again

Such a treat! Comfortable bed, great dinner and chance to sit by the fire. Love it in summer and in winter!

When we arrived we discovered we’d been upgraded to the character room - it was spotless - the gent who checked us in was polite and helpful - bed comfy - room amenities were good and cooked breakfast was 5* - proper Cumberland sausage and great bacon and egg!

Everything was excellent. The staff were friendly and helpful. Good choice of breakfast and good choice at bar.

The drinks were very good as thier was lots of choice. Every thing about the hotel was very very good

Unfortunately, we didn't end up traveling as had an emergency. We booked 3 hotels for our hiking trip and this was the only one that didn't try to accomodate us in some way. I understand their T&Cs are no refunds, but so were the other hotels, and they kindly gave us a partial refund or moved the dates. This hotel also spammed our inbox with several automated/template marketing emails, but don't actually check their own inbox incase of issues. I was also a little surprised to find they had no parking at the hotel, which they clearly advise you after you've booked but is not clear at all pre-booking, which felt slightly misleading. Although we didnt stay, i very much got the feel that this is a corporate chain or large venue whereas the other hotels i communicated with in the similar area gave a much more personal touch.

Very nice hotel in a beautiful setting. I didn't think it was worth the money as we had to pay nearly £10 for parking and we had to keep the curtains closed as we were over looked by customers on the terrace. There was also a large crack in the sink that had been there some time. The breakfast was tasty, good quality sausage, but would have liked the option of two slices of bacon or two eggs. We had dinner in the pub. Service was poor, we were left without drinks for over half an hour after our meal and again after our dessert. The chairs were uncomfortable. Overall, we didn't feel very welcome, which is a shame, because we were trying the hotel as a possible destination for our honeymoon, next year.