Riu Palace Macao - Adults Only - All Inclusive

The beach was very accessible and attractive. Staff welcoming and friendly. Excellent resort. Bar service was timely.

Everything was perfect, only thing would be room servive ( food) was not hot or even warm thats all. Maybe more options for breakfast other than the buffet

It’s not a huge resort so for me it was perfect.. didn’t have to travel far for bathrooms dinning the pools and the beach.. its was a great cozy resort

The entire staff was amazing, so friendly and on top of every detail. Check in was the quickest we have ever had. Food was fantastic especially the Elite Restaurant (wow). Swim out room was a must. Where ever we were at the resort a waiter was there asking us what they could get us. Very impressive.

I booked this hotel for my honeymoon and what sold me was the swim up pool. Check in was great however, when we got to our room, we realize that it did not have a swimming pool nor was it the honeymoon suite we booked. When we call down, we were informed that the room was l oversold and someone should have reached out to us prior to arrival, but that never happened. This was an epic fail in a horrible way to start our vacation. Although the people were nice our room had water bugs and roaches. I’ll never stay here again.

The customer service from the front desk staff was great. What I liked the most is that they made getting to them, checking in, out,and leaving the resort a seamless process. The atmosphere was toned downed during the day and picked up at night but nothing was at sleep disturbing levels. Also if you were looking for a high party atmosphere you could easily join the multiple Riu parties just a short walk at one of there other vacation spots on the property. The Cubano Bar had the best bartenders on the property. Big props to the buffet. They had good food and the servers were so plesant and made every dinning experience feel personal. The slight negative things where minor things like bland drinks at pool bars, and some staff at the sports bar had bad attitudes.

We had a fantastic time. Loved the place, the rooms, the entertainment, the food, the people, etc. Will definitely go to Riu again.

The people were absolutely great every one of them. The food was wonderful with many options. Pedro made our pool time fun. His attention to detail was very impressive. The room although very clean and comfortable was not that great. The whirlpool looked dirty and took forever to fill because the drain was not working well. Lights burnt out in the shower and other places. We all have a wonderful time and we are very glad we made the trip. Not your fault but getting there was a pain and waiting for resort shuttle at the airport was very confusing and so so hot.

Rooms were immaculate, service was great they really seemed to care. Food left a lot to be desired- post breakfast. Omelettes were outstanding, fruits were fresh. Lunch and dinner were ok. Sweets had very little flavor and beef wasn't too appetizing.