Hotel Szafran

Stayed in here for 6 nights with my girlfriend probably wouldn’t stay there again. The hotel room itself was quite clean but apart from that wasn’t much to it the tv was quite outdated for a 4 star hotel couldn’t watch much on it ,The fridge didn’t really keep anything cold. Amenities were also terrible we went up to the gym hoping to do some exercise but there was no power and everything was unplugged bearing in mind earlier that day we asked if it’s free to use and the lady at reception said it’s open 7-10 it was also quite dirty with napkins laying on the floor. During our stay we decided to get something to eat at the restaurant which i wouldn’t recommend as the waitress was very rude only spoke to me and ignored my girlfriend not saying a word to her even when handing the food she didn’t make any eye contact ( the food itself wasn’t bad but the service made it distasteful) Honourable mentions •half a toilet roll when we arrived (not cool) •quite spooky at night ghosties turning ac on and off

遅い時間にもかかわらず対応頂きありがとうございました。

We made an unexpected visit to Katowice when our plane had a technical fault. We were allocated this hotel by our airline to spend the night before continuing. What a super hotel! A group of about 20 passengers arrived at about 3am but the lady on reception was so efficient and helpful we were soon in our bed! When we got to our room, I realised that my wife and I didn't have a charger for our phones as we expected to be in our destination in Romania not Poland. The lady on reception was lovely again. It was no bother to her to go and find two chargers for us. The rooms were spacious and comfortable. The bathroom was also large and the shower was excellent. Breakfast was very nice with a wide variety selection both hot and cold foods. My favourites were the breads and cheeses, and the various sausages and scrambled egg. I particularly liked the decor and artwork on the walls. In the reception area there was a display of lovely paintings. This was a great hotel but it was pity we were only there for a few hours. I would have no hesitation to recommend it.

This is very long over due so apologies. I stayed in this hotel early may in the first week. I was getting married to a polish girl and I had family flying into the country and all staying at the hotel. The first to arrive was my godfather who during his stay had to visit the local hospital a few times. He said the hotel reception was lovely and they organised a taxi for him and to be picked up once he was finished. On his first night we went to the restaurant and we both had the farmera burger. We both had this burger and loved it, I highly recommend for any guest to try it. Two days later the rest of my family arrived where they were all in a very timely manner were checked in and shown to their rooms, the only issue they had wit their rooms were the key cards stopped working for some and had to get them set u again, no one minded. The night before the wedding all of my family and friends ate in the restaurant which again 80% of them got the farmera burger from my recommendation. shortly after our meal we all started to drink, now We are all Irish so we drank a lot. It was about midnight and the bar in the restaurant was closing so the receptionist offered us to use the lobby and we were able to bring booze from the nearby shop, and she even gave us shot glasses to which of course we did use and we drank a lot. we got rowdy, bit messy but we cleaned up after ourselves. Nothing bad was said by the receptionist they honesty never minded but smiled at us quite often. Wedding day itself! the wedding was not in the hotel but away. on the morning I had to be ready at 12:00 as the photographers were coming. I rang reception and asked was it possible for someone to clean the room before they arrived. 20 mins later the room was clean. Once all pictures were done we were off. A few days later when guests were checking out they all could not get over the hotel and found everything was well organised. so here is a brief overview... The room (209) - clean, modern, mini fridge in the room with snacks but i never used the snacks i did buy my own. aircon was good if u left it running for a while but did the job. the window viewed a main dual carriage way but honestly it never bothered me and slept fine. Beds were very comfy and extremely soft. Location- I chose this hotel for a few reasons as I have stayed in Bedzin loads of times and know the area. It has a 24hr kfc, McDonald's, petrol station all a 2 minute walk from hotel, a huge shopping centre (M1) which has everything you may want or need. Overview - I love this hotel and am travelling to Poland again in January but my wife has decided to stay in a cheaper option for our stay. We will be back again in July and will be 100% staying here again.

Od samego wejścia wszystko na doskonałym poziomie. Począwszy od Pani w Recepcji która mimo wcześniejszego przyjazdu udostępniła nam pokój. Ogromna kultura i profesjonalizm. Restauracja doskonała a śniadania i obiady na złoty medal. Zawsze będziemy tam wracać. Krystyna z mężem z Kudowy Zdrój