Hampton by Hilton Beijing Wangjing

Very good location- less than 10 minute walk to line 14/15 in an area that isn’t super crowded or bustling, robots that bring your delivery orders are amazing, staff is polite and helpful. Shout out to Xiao Wei in reception for helping to hold our bags after check out so we could grab some food on the way out. Housekeeping was very nice as well.

The hotel is nice and clean, everything looks modern and in good condition. The service is really good, the staff are nice and polite. 小单 a standout staff member upgraded us to a larger room. Memorable stay. There are also some good restaurants next door. I would like to stay at this hotel again in the future.

前一天定的房，入住當天突然想看看價格有變化沒有，結果發現提前預訂比當天預訂價格高，想取消訂單，結果商家拒絕不準取消，很不合理 晚上入住後要枕頭，送回來後枕套不是套好的，還得我自己套！ 他們家優點就是離地位置好了

非常糟糕。 1. 五一期間，沒有空調。整個五一期間北京的温度在悶熱的酒店房間內睡覺必須開空調否則完全無法入睡。 但該酒店在四月被投訴沒有空調的時候，依然不開空調，“客觀，你的投訴我收到了，但我就是不改”！ 2. 到五一都不準備開空調，而且是在熟知北京五一天氣並且四月就因沒空調被投訴過而不開放空調準備迎接五一，完全不具備多年從事酒店行業的專業性！ 3. 故意隱瞞：入住時我開了製冷，非常確認，但是還是不太降温，剛好問了來房間換被套的服務人員，她説需要再調一下，我也就再次確認和調一下。結果晚上兩點左右，非常熱，四歲的小孩熱得一直哭鬧，完全無法入睡。給前台打電話一直不接，最後很久終於接了，告知我們中央空調還沒調試好，衹有讓我們拿風扇度過，而且告訴我們這是最後一個風扇，其他都被其他房間借走了。 欺瞞！欺瞞！第一次或者入住時就應該告知！惡意欺瞞！且對所有顧客欺瞞和存在僥倖心理！是打算讓所有住客今晚都不好過嗎？！酒店的格局和目標就是這樣的？！ 不好意思，我給你0分！

Good and clean. Nice sized room. Helpful staff, especially upon checkout when I needed help obtaining a full fapiao. Breakfast was decent, lots of cooked options and lots of fresh fruit. However the AC didn’t work in the room and it was 25 degrees in the room. Opening the windows helped to cool it down, but there was very loud construction outside which made opening the windows very disruptive towards sleep.

Probably a business hotel and it’s definitely not for tourists as practically nothing much surrounding the hotel. Breakfast is decent but other services were not up to scratch. Lesson learnt and won’t be back

The hotel is not too far from the Capital International Airport, it is newly built and has a modern design from the lobby to the rooms. The hotel room itself was clean and spacious and well designed. I liked that the blinds did not let any light through in the morning. Front desk staff was efficient and we were able to find soneone who speaks English. Housekeeping did a fantastic job of servicing our room without displacing any of our things. Breakfast was a mix of Chinese and Western and the hotel had a good variety, I tried a little bit of both. Special thanks to the manager Leon he made sure we had a pleasant stay and checked on us several times. If you enjoy Hilton, you will certainly enjoy Hampton at a fraction of the cost.

Overall, it’s value for money. Hotel is relatively clean and the location is convenient (Starbucks down the street and large shopping mall within 10 min walk). It also has 2 complementary washer and dryers which makes longer stays more convenient. However the hotel WIFI was awful and the breakfast buffet doesn’t haven’t quality western food.

Nice hotel, clean and conveniently located and most importantly, very friendly staff especially Xiao Xue . Thanks.