Mir Amin Palace

Quality of service was impeccable. The staff are incredibly helpful, nice, responsive and respectful. We would like to thank Mr. Ghazi as well for his support, service and attention. Highly recommended if you’re looking for a getaway in the mountains. Would come again for sure

Our stay was very relaxnt and beautiful. Staff was really friendly especially ghazi who was taking care of us in a positive way. Strongly recommended for a couple or family in this authentic one of a kind place that takes you in time to a magical episode

This former 19th-century palace has been meticulously restored, preserving its authentic charm while providing modern comforts. The rooms reflect the rich heritage of the region, and the staff is exceptionally warm and attentive. The palace's restaurant serves delectable Lebanese cuisine, with ingredients sourced locally, adding to the authenticity of the experience. The serene gardens and panoramic terraces provide a perfect backdrop for relaxation and reflection. Highly recommended.

Exceptional food, fresh, clean and authentic. We will definitely be back to this gem. I like the herbal selection, camomile, peppermint and green tea. Paid this property several visits already during my visit to Lebanon and it is absolutely worthy every time.

I am writing to express my disappointment and dissatisfaction with the experience I recently had at your restaurant. As a loyal patron, I have always enjoyed the ambiance and cuisine of your establishment, but my recent visit left much to be desired. Firstly, let me address the issue of seating. Upon arrival, my party and I were seated in an area that was notably uncomfortable and poorly maintained. Sun was all over the place , we were seated next to the Charcoal Igniting area , No view of the valley or mountains , but the only view we had was the kitchen door and bathroom windows Furthermore, the quality of the food served was far below the standard I have come to expect from your restaurant. The dishes were presented in a haphazard manner , been sitting in the sun for a period of time . It was evident that little care or consideration had been given to the preparation and presentation of the meals. Equally disappointing was the level of service we received. Our server was alone to cover all our staff, leaving us waiting for extended periods before taking our orders and failing to check in on us throughout the meal. A simple example was asking for a an extra dish of hummus , and the comment received was ( this is all we can serve) Additionally, I was dismayed to overhear members of your staff making derogatory remarks about us complaining about the heat and seating area , replying in a meaning of " this is what you get ,deal with it" This type of behavior is unacceptable and reflects poorly on your establishment. As a paying customer, I expect to be treated with respect and courtesy at all times. Unfortunately, my recent experience fell far short of these expectations. In light of these issues, I urge you to take immediate action to address the issues raised and to implement measures to ensure that such incidents do not recur in the future. Thank you for your attention to this matter. I look forward to hearing from you soon regarding the steps you plan to take to address these concerns.

The Lebanese Hotel offers a unique experience with its complimentary fruit, sweets, and juice in the room, making room service unnecessary. Its historical charm and delightful courtyard allow guests to enjoy a delicious Lebanese breakfast amidst a picturesque view of the lush valley. The staff are exceptionally friendly, professional, and polite. The rooms are vast and comfortable, although the bathrooms could benefit from updating