Apartamentos Acuarium II

Could not gain entry for over 5 hours, nowhere had a key and where we were told to collect it, hadn't had one for over 2yrs. The manager Natalie lives miles away and nobody could get hold of her. By chance an employee was entering the building and we managed to speak with him and finally we had entry. We were on a hen do and meant to meet the group at 6, but that didn't happen. Appartment: No clean towels, waited a whole day for more. Bedding clean Shower drainage was awful, it flooded the appartment out everytime we used it, even though we found the same employer again to sort it out, it still wasn't fixed properly. If they just addressed the key situation and get a 24hr receptionist to enable paying customers to get into thier rooms and fire Natalie, the manager for her poor managerial skills.

We stayed here as a group of 10 in May for our end of season football do. Having read some of the reviews prior to travelling we were a bit concerned as to what we were letting ourselves in for but we needn’t have worried. The apartments are house in a shared block mixed between holiday let’s and residential, the apartment itself was fully equipped with everything we needed and was clean and tidy. We had a 1 bedroom apartment with a double bedroom and pull out sofa bed in the lounge. The apartment had a fitted kitchen and walk in shower. The room had a fitted safe, an iron and and ironing board. The balcony was fully furnished and included a clothes aired. We had to leave a €200 deposit per room on arrival but this is returned on the day of departure as long as everything is left as you found it. The location was perfect for us, close enough to the nightlife without being noisy at night, I’d read reviews of the apartments being in a seedy area of town but this isn’t the case and I’ve certainly stayed in more seedy areas of Benidorm. The pool is communal and we were able to use this during our stay, like everything you need to be respectful of the rules and of the day to day residents,l or you risk ruining it for everyone. There is a pub, The Mad Munk, on ten ground floor of the block, we went here for pre drinks every night, the owners were really friendly and helpful and the prices were very good to. The test for me for any hotel/apartment is would I be willing to stay there again? The answer is yes I would, I suspect in summer the rooms could get a bit stuffy due to not having air con but there was nothing that would put me or our group off using these apartments again.