Country Inn & Suites by Radisson, Chicago O Hare Airport

The greatest difficulty was checking in, as the kitchen cupboard was bare. There was no clerk, simply a note with incorrect spelling, which I deciphered and called a clerk from the Holiday Inn Express. He was helpful and explained that the hotel I was at was no longer employed there. The room was fine, but wrestling luggage up the stairs required the strength of Hercules. I managed. There was also no one there the next day, but Geraldine from the next hotel proved very helpful. I even asked her to assist me with dropping off a package at the post office, which hopefully she accomplished. The hotel was absolutely fine, but the service could certainly have been better.

第二次住，衞生不是很好，這次網絡直接掛了………………

房間不錯很乾凈

整體還可以

Bed very uncomfortable made my body hurt. Place needs to be updated for the price. The guys at desk very nice.

No hot water in the entire building and staff ignored fixing the issue. Management was rude and used vulgar language. Stay away

Mold on bathroom ceiling, asked front desk 3 times to have the people above us to stop stomping and running around. Checked in at 4:330 pm, Checked out 8:30 pm. Should not have to pay for this. Cold below zero and had to find another place to stay. Terrible.

The room had wires hanging from the ceiling where the smoke detector was supposed to be. There was a piece of metal frame in the corner of room. The cable kept going out and i had to keep going to fro t desk to ask for them to come check it out. The hot tub was cold as the swimming pool was. The room was paid for by my company and they asked me for the credit card used to book room. So i had to wait another 30 minutes so they could deal with other customers.

Beds were to be made on the third day and were not. No personal items were on the beds. Rooms were nice. Hallway carpets had holes. Hot tub and pool heat was not on.