Melia Berlin

位置好，房間大，乾淨，很像國內的酒店，設施齊全，服務也很好。周圍交通方便，景點多，靠近地鐵和火車站。下次再去

房間大，交通便捷

酒店不錯，市中心，去哪都方便

環境好，交通方便，吃飯購物方便

Great location to explore the city and friendly staff. The room was quite warm so had to keep the window open the entire time. Bathroom was dated and shower head was covered in limescale.

The hotel is in great condition. The service is great. And you have many transport options. Easy to walk to main attractions.

Perfectly located near Museum Island and the Friedrichstraße train station. Staff was incredibly kind and accommodating and the room was large with a king size bed - sometimes hard to find in Europe.

The staff were very helpful and even provided a free early check in. The location for walking and using public transport is ideal to get around a very big city. The location on the river was great, we had 2 fantastic meals in nearby restaurants

"I unfortunately was not satisfied at all. After experiencing the Melia Level service in Sevilla and trusting it, I chose Melia in Berlin. However, I received a service that was far from meeting any expectations. The room was bad, and there were really basic items missing, such as a toothbrush, comb, shower cap, etc., which should be present even in a regular hotel room, let alone in a Level experience. The reception was very indifferent, and despite sending three emails before my arrival, I received no response. On the last day, I called and provided detailed information about my request; they asked me to send it via email to the reception, which I did, and still got no response. I had to make the requested transaction over the phone, luckily the person delivering my package had called me. They initially asked for 35 euros for a late check-out, which is supposed to be free in Level (according to availability). When I questioned why it was requested, the person next to me checked with someone and said, 'Oh yes, it's okay, we'll do it for free.' On the day of check-out, when I returned to the hotel at 2:00 PM, my key cards were not working. In conclusion, it was a very bad experience. I do not plan to stay at Melia hotels again."