Hyatt Regency Tamaya Resort and Spa

Charged an outrageous, undisclosed pet fee and had zero shuttles running, closed services early, opened late and rude staff. I've stayed here often and it has gone SO far downhill. Terrible property!

Everything about Tamaya is absolutely exceptional. The staff, rooms, lobby, amenities, service - it's all impeccable. The lobby in this hotel, in my opinion, is the prettiest room in the state. Everything is so tastefully decorated, so carefully thought out. The bartender made me the best old fashioned I think I've ever had. I try to stay here every time I need a night in Albuquerque. If I had to ding this hotel for any reason, the walls are a little thin - not the best for light sleepers like myself, but that wouldn't stop me from moving in if I could. A pretty much flawless property with A for every nook and cranny. Can't wait to go back.

One of the most beautiful, peaceful hotels we have ever stayed at. Very clean and relaxing. My two boys (ages 13 & 8) keep asking wheh we can come back!

Staff was very friendly. Only issue was given a room that was already occupied. Embarrassing and inconvenient. They resolved an apologized. Rest of stay was great.

Perfect family-friendly spot to take in the hot air balloons and the eclipse. We will be back!

My reservations was for a junior suite with pool view. I received the junior suite, but with a mountain view. I was given a lower level suite and the resort had a bug problem! All sorts of bugs crawling in the room, hallway, etc. I called and they said that they were aware of this problem because people leave the patio doors open (isn't that what is for)? They said they would try to come spray the room, but wouldn't give me the option to move to another room. It was crazy! The staff in the restaurants seemed bother when asked for assistance to order food! I actually got the run around for room service! I was given the left over from the cafe that was displayed in the morning. Unfortunately, I will not be staying or recommend this place. Very outdated! needs remodeling, especially the carpets. So disappointing for the price I paid.

beautiful and unique atmosphere, great food, especially the nachos out on the patio

Overall, excellent!!! Front desk staff is outstanding. Patio off of bar area and bar area are awesome!! A couple of hiccups - Santa Ana Cafe is a challenge. Restaurant for lunch closes early and staff there is cranky. Food us okay, not great.

Resort is beautiful. Everyone was so friendly and great. Loved how good we where taking care of. Food was great and reasonable prices. Will go again