The Mosaic Hotel Beverly Hills

酒店位置不錯，前台態度好。除此以外，其實沒什麼特別，性價比不高。有個小泳池，但是沒健身房。早餐單點，不算小費基本26美元左右，價格中等。不過服務不行，一個經常點錯單的老頭，以及一個動作非常慢的小年輕，等不到他們的服務，都是要自己過去的。

Room was very small, beds were uncomfortable, cheap mattresses. No bellhop services offered. 3 out of the 4 days we were there the restaurant was closed for dinner. For 2 people in our room we always were given 3 bath towels, 1 hand towel, and, 3 out of 4 days, one washcloth. I all say the housekeeping staff was very nice.

Good service. Unfortunately the smell in the room is definitely there and wouldn’t be tolerable for more than a night. Bedside charging ***** is broken. The “disposable” cup covers were old and used.

The only issue was the bathroom. the sink plug would not open so the water stayed in the sink. Also, we only received 1 wash cloth and 1 hand towel for two people. Other than that, it was great.

Well, this was one of the worst experiences we’ve had, we travel a lot along the year and this was awful: We were a party of 6, 2 persons per room Day 1: Rooms were dirty and didn’t have any towels Day 2: 1 couple moved out from the hotel due to poor room conditions, service and responses. We reported the problems at the front desk and they deliberately didn’t pay any attention The same day but at night, we reported the same and in that moment they took notice. Day 3: Water problems at night, no hot water and then no water at all With that said, sadly the recommendation is to NO STAY at this hotel. Beautiful property, poor management

We liked the location of the hotel as it's very easy to get to and within close walking distance to much of Beverly Hills. The room are nice but the bathrooms are quite small. Also, some rooms look out onto a blank wall. They charge an extra Urban Bundle fee of $30 which is nothing more than an upcharge for nothing more than 2 glasses of inexpensive wine. The fellow at the bar is extremely nice but the follow at the reception desk need proper training.

This hotel is a hidden gem in Beverly Hills area. 2 mins walk to Rodeo Dr and a Starbucks right behind the building. All of the staff are so nice and professional. Phillipa helped us checked in and she was so helpful and kind. She got the cart and loaded with the luggage by herself. She is definitely the best of the best. The bartender Bob is such a wonderful person who will make sure that you have the most pleasant experience with your stay. Thumbs up to you guys

My husband and I were in town for one night and chose the Mosaic based on location. Everything seemed ok until midnight. The room directly above us began to sound like an absolute circus. Scraping furniture across the floor, stomping, pounding…I called the front desk twice to notify them and was assured that they would speak with the guests above us. This noise went on for 5 hours before stopping briefly for 2, only to pick back up again in the morning. When we notified the front desk manager she told us that this is a common issue specifically with our room (209) and that “everyone complains about that!” Nothing was done to rectify the situation further. We plan on traveling to this area frequently in the coming months and we most definitely will NOT return to the Mosaic.

Staff was friendly and helpful. Compact boutique-style, with the standard mini-cabanas for meetings. Downside for some folks will be the in-building noise. Isolation from adjacent/above rooms is very poor. Room and bathroom were clean, spacious, street-facing windows could be opened. The convenient self-parking adds $50/day to your cost.