Sofitel Istanbul Taksim: отзывы

很好很好啊

酒店服務非常差，前台態度很糟糕，冷漠，把麻煩留給客户。

Clean, quiet, and perfect staff

Amazing hotel very clean and modern rooms with a very good location. Has everything you could possibly want with very friendly staff

Mooi hotel...personeel zeer vriendelijk en behulpzaam. Ontbijt en avond eten is goed. Dik tevreden. Alleen betreft de kamer dik onvoldoende Overal stof...badkamer vies overal haren op de grond van de vorige gasten. Wij zijn er 5 dagen geweest.. de kamer is in de 5 dagen niet gestofzuigd..badkamer niet schoongemaakt. Jammer voor een 5 sterren hotel. Verder een top hotel op een mooie locatie.

Just checked in an hour ago, totally unpleasant and unfriendly welcome with grumpy faces. Special request was received but still ignored! Basic double bed could not be provided in-spite of having a kid. Sad view from the room! Inconsiderate, unpleasant and not welcoming! Next day same negative attitude continues at the breakfast. Conveniently ignoring requests and making dirty faces coz they don’t understand english, average spread! Terrible!! No basic etiquettes are taught to the staff! Big shame! Not tourist friend

Sofitel is situated centrally in Taksim square and allows accessiblility in walking all around Taksim square to Galata Tower. Kaan, the concierge person is very knowledgeable and a great guide for all types of travelers.

Direkt am Taksimplatz, super Unterkunft. Metro Station sehr schnell erreichbar. Hotel und Zimmerausstattung top modern und in sehr gutem Zustand. Saubere und sichere Zimmer. Sehr zuvorkommendes Personal.

Great

Service quality went down in general compare to 2022, the room was not clean when I checked in, the coffee machine was out of service, I have been ignored when I request for change it, some stuff were rude but most were friendly.

地點方便逛街或到新區景點。 Superior room 夠大而且服務好。最棒的是早上班到達，約10點多就讓我們三個房間都checkin。

The hotel is great but not the service, the service it’s not 5 stars corresponds at 3 stars.

This is my worst experience so far! I booked for 8 days there and for the 5 nights they let me sleep in the bottom floor bedrooms, there was so much noise and I kept thinking someone is gona come in! I asked for a one bed and they gave me two stuck together aftwe I paid for a one bedroom and then he also said in check in “that elevator is only for higher members booked suits we have another elevator that goes to the normal rooms you booked in and that was by the side door next to the cleaners stuff room. I also meet some confusing staff when we call the downstairs and one person says one thing and the other says another! I paid $400 aud per night! That’s not cheap and to be treated like that and be not cared for as much as what I saw them doing to others is embarrassing and unfair! Save your money and don’t book this hotel!

amazing service, staff really go out of their way. had a lovely stay for a week and would highly recommend it