Staycity Aparthotels Birmingham City Centre

First time using StayCity ApartHotel, and I was pleasantly surprised. The hotel was extremely clean and well maintained, and the staff were very welcoming and helpful. Had a small issue with the (Nespesso!) coffee machine in the room, but was replaced for me within 10 minutes. Great position, parking on-site, and breakfast if you want it - so would definitely use again.

I have never used yous before but definitely will be . The apartment was lovely and had everything you needed . Your staff are a credit to you . Always very chatty and genuinely nice . Would highly recommend .

Was amazing stay. Staff were very friendly and helpful. Ready to assist at all times. Location is very close to the city centre, yet on a very quiet side road. Would definitely recommend for short or a long stay

The hotel is Ok. No cleaning service if you stay less than 7 nights. I only want to thanks Ella in the embarkment restaurant, she is very energetic and always have a happy face to us. Very professional indeed…

It was a wonderful stay here - we had such a great time, and the kids enjoyed it. The rooms are spacious, and you have everything you need! We'd stay again!

the room is good enough for 3 persons, though the sofa beds are actually smaller than the photos. well equipped with 2 head cooking hobs, small fridge, dish washer, microwave with grill function and sufficient utensils, and also instant coffee were provided. the water pressure of the shower is super good and water is hot enough but the toilet is a bit small, you have to hide just next to the toilet bowl then you have enough space to open the door. The down side is the service of the reception & housekeeping team. After we got the room cards, we couldn't access to the room and needed to go down to ask the receptionist to fix the cards and come back to open the room. After entered the room, we found that the water in toilet sink didn't go, we asked the housekeeping staff who was just working at the next room to have a look at it but who said we needed to go to the receptionist (as there's no inter-room telephone, we have to go down again). Then the receptionist arranged another room which was downstairs for us. We booked for 2 nights, when we came back to the hotel the next evening, the room cards didn't work, again. The receptionist claimed that it might be due to the cards being put together with the mobile phone that might damage the cards. However, we were sure the cards weren't put together with the phones! It would be perfect if a small box of tissue could be provided.