Americas Best Value Inn Kingsville

Room was clean. Some furniture torn down and stained but still good.

The staff was amazing the only thing is that I would have them have to open the door because the key card wouldn't work

The room was a smoking room so it smelled like smoke, the shower was barely working only some water comes out of the head, trim and safety lock missing at door, tv ,fridge was excellent and bed was soft

Room looked like it was not cleaned, the towels weren’t folded in bathroom, no roll of towel paper just the cardboard roll, sink smelled bad.

Location is poorly maintained and is saturated in cigarette smoke. The room i was staying in had multiple wholes on the walls.

It was not represented online as it was in person. Garbage behind bed,no water from sink. Dust everywhere and dirty sheets. Litter everywhere outside. Noisy very late at night. Gaps around entry door.

Check in was easy. Attendants were very nice. Room was a little rundown. Curtains were torn. Refrigerator and A/C were very noisy. Room had a musty smell. Nothing in room. Had to call them to bring toilet paper, towels, and hand soap etc….

Bugs, broken fire alarm, holes in walls, smells like pee, holes and stains on bed,floors, and walls, dirty towels in bathroom and used toilet tissue in bathroom

ROOM 114: Ok, yes, you get what you pay for but really? Basic maintenance should NOT be an issue. Our room must have recently had carpets cleaned (?). The carpet was still damp and a strong musty, moldy smell slapped you in the face when we entered. We went out and shoved some car "trees" in our vents then smell was tolerable. The shower did not drain well at all.Showers were in 2 inches of water. Then,NONE of the 4 outlets/plugs in bathroom worked, had to blow dry hair in living room. On the positive side, room ac was good and cold and bed was pretty comfortable. With just a little more attention and pride in your hotel, your reviews would definitely improve. Just FIX whats broken BEFORE guests use a room. We will gladly pay more next time, and stay somewhere else.