Kyah Hotel

Here's an improved version: "Our experience was quite disappointing. We stayed for only one night, but were charged for two a month later. Initially, when I inquired about extending our stay, there was no issue. However, when I tried to contact them about the overcharge, they did not respond and later refused to issue a refund. It's a shame that such practices exist. Think twice before booking with them."

Renovated interior with a chic look, however the toilet was pretty dark. Could do with better lightings.

Very welcoming decor and clean surroundings, a lovely little hotel. We had a nice time staying at the Kyah.

Very quirky. Good facilities and location and tennis court and hot tub great. Piped music took some getting used to. But overall very cool.

We loved staying at Kyah Hotel! The place is really nicely finished, rooms are spacious and comfortable. Convenient parking, and great facilities. It was great having a restaurant on site for convenience and the breakfast was lovely. Highly recommend, we couldn’t get over how good it was for the price!

Lovely grounds and restaurant was good however short on staff and room not taken care of after we returned from long dsy hiking; after finally finding someone jt was rectified. Phone type keys were a bit tempermental.

Tastefully renovated and reasonably well kept place. The staff at check in was a bit let down…they sent me an email with steps to follow including to download an app to receive a key code to my room, I spent quite some time to follow it but it didn’t work, so I ask the staff at check in, who said it was not going to work because they do not have my credit card number, so I ask why they send the email wasting the guest’s time, instead of acknowledging the issue, the staff tried to justify the email… Another let down was it had nice breakfast but no juice…when asked whether there is juice, told ‘no, but you can order freshly squeezed juice for extra fee’…coffee was ordinary…they had espresso machine but you had to pay extra fee to have it…hmmmm….well, breakfast included is not the case that it is provided for free, it is paid by the guests as a part of accommodation…and generally hotels do not try to make money on juice and coffee…I found it unusual and not so satisfying…would I recommend this hotel? Yes and no, totally depending on the price…

Liked the room decor and overall appearance of the property. Not impressed with the lighting in the room - could barely read except under the reading lamp in the only chair in the room. Weird considering the bed was a king and booked for two people. Dining was ordinary - limited menu, service ordinary (waiter looked scruffy), breakfast looked great but in reality terrible with no cereal, juice only from bar at unspecified extra cost, croissants stale. Would not return to this venue

This was a real gem. The hotel has been stylishly renovated and is extremely comfortable. The breakfast spread is a great bonus too. Nothing else in Blackheath comes close to this in the price range.