Comfort Inn & Suites - Jackson

First time staying at this comfort inn location on my delivery route, room was great, plenty parking in back even for a box truck. Only disappointment was the eggs that tasted nasty and looks funny, but at least there are bagels available!

Exhaust fan was way toooo loud in bathroom Toilet didnt flush after multiple trys The a/c fan kicked on sounded like it was gearing up to cut deli meat. Ive stayed here many many times and this time by far was the absolutely the worst time.

I selected this property for a wedding weekend due to the beautiful spa tub shown in the pictures. When I arrived for check-in, I learned that the tubs had been removed. Disappointed, I immediately cancelled our reservation and booked with a lovely hotel down the street that does actually have spa tubs in the room. Comfort inn employees assured me of a full refund since it was their mistake for not updating the pics. I've spent 3 months sending numerous refund requests only to get denied again and again. They lie and steal your money and STILL HAVEN'T CHANGED THE ERRONEOUS PICTURES. Clearly they don't care about honest or customer service. Dont stay there or trust them with your credit card info!

Was not told before check-in about satellite dish problems so no TV during the during the football playoff weekend. Fixed day of check out. Or that the pool is closed due to maintenance for the last month. The bed mattress is hard and has a metal foundation that makes loud noise when sitting down or other similar movements. I didn't have a chance to try the free breakfist or the exercise room.

Was told there would be no room service unless we asked for it, the room had been entered at least twice (without request) and his cologne was taken and maybe other items that we haven't noticed. The pool was closed

Staff was friendly. Not convenient to food and shopping. Black mold in the bathroom. Hot tub is gone. Big disappointment after a long day. Was hoping to relax. 😒

The bathroom looked old and dingy. Too much noise above us constantly. The room looked outdated. However the staff was amazing Stephanie and Shannon courteous and helpful.

I really enjoyed my stay at this hotel. I prefer comfort inns for the comfortable beds as this is very important to me. The bed did not disappoint as we both slept well. We had to get up very early for a bowling tournament so sleep was very important. The breakfast was very good. We were able to eat at 6am which was good for our schedule that day. Good choices overall. The only thing missing was sugar free syrup. You may want to consider adding this. Overall a clean property and We were very happy with our stay.

There is no water bottles for sale, the vent in the bathroom was very loud. We had to have the door closed all the time. Otherwise, the receptionist was very friendly, the breakfast was ok.