Spark by Hilton Bluffton Hilton Head Island

Clean rooms, excellent sleeping mattress, quiet, hot water, & better water pressure

Love how clean the bedroom and the bathroom were 💯

Family of 6 We arrived late. Unfortunately we had to witness an upset customer ahead of us but the representative of the hotel handled the situation well. The customer was NOT right. The hotel was pretty cleaned. The grounds could be cleaner especially with the garbage cans inside and out. Couldn't find a garbage can to throw something out that was bigger than a soda can on the floors unless you were there outside or in the kitchen area. I was a bit frustrated that they knew I was a party of 6 so clearly I needed to use the pull out sofa and had to 1) call for the sheets for the sofa which didn't include pillows (2 fitted sheets and a thin quilt) but 2) that we had to go get them from the front desk. Same for towels. If you know the room is booked for 6, 6 towels should be provided. If it's booked for 2, give them 2. They provided breakfast from 6 to 10 which is a great timeframe. Keep in mind, it was a cold breakfast meaning no hot items. It was cereal, fruit, yogurt, hard boiled eggs, juice, bagels, muffins, and then coffee and hot tea. There is a Sam's Club, Walmart, IHOP, bagel shop and much more within minutes. There was a mini fridge in the room as well. They provide a free pack and play for infants and have highchairs for breakfast. Be careful when you go outside at night. We encountered owls, wolf spiders, racoons, and water bugs. Doesn't affect my rating for the hotel persay but if maybe the garbage cans outside were cleaned more frequently they wouldn't have unwanted guests.

The property was amazing. The front desk staff could have been a bit more welcoming. The breakfast needs to be improved. The selection was very basic and not fresh. I would definitely recommend the property to others.

Not nice in all senses My door room having a big cap, not closing completely well meaning open to light and noice from lobby Hear the steps from above. Needs mantance 8n all senses. Toilet to colors and unsual low.The AC noisy . Imposible to have a decent night rest. Breakfast poorly unhealthy choices, etc, etc

Only thing that I wish I had known beforehand was that they only clean rooms EVERY OTHER day.