Domicil Hotel Bonn

I had a very pleasant stay at Domicil Hotel. The interior has the charme of a grand hotel from decades past, but everything worked well and was clean. I highly appreciated the real black-out-curtains. My room was facing the backyard, and I didn't hear anything throughout the night. Perfectly located near the central train station and inner city, it's only a few walking minutes to everything you might need. Best of all was the very friendly and helpful staff. I only had issues accessing the internet during peak hours in the evening when (I assume) many guests were using it. One day I stayed in and worked from my Hotel room and internet worked perfectly during the day. The room has a TV and a (empty) minibar. I was there during a cold wave with snow and the room was cozy warm.

Room was not ready at check-in time 3pm. I was forced to wait till 6.20pm and it still was not ready. Receptionist was rude and unhelpful. I asked for refund, she refused. I came from 19 hours flight and needed my room to rest. At 7pm room still was not ready. I left and went to a different hotel. This hotel amenities were dirty all around. Terrible.

First the need clean around lobby, second the elevator is bad No have parts and cannot be repaired, Have’nt Air conditioner, The stairs are curved, dim light and many doors.

The property is well situated close to the main Bonn central station and also close to tram stops. The place was mainly clean just a few minor concerns in the bathroom with the shower curtains. The main issue was the lack of air conditioning in the room, but the staff was very accommodating and provided me with extra fans. The breakfast was more than I expected, provided both warm food and cold cuts with variety.

NETTER EMPFANG BEI CHECK IN. ZIMMER RENOVIERUNGS BEDÜFTIG, IN DIE JAHRE GEKOMMENEN. FAHRSTUHL DEFEKT.😡 MIT KOFFER IN DIE 4 ETAGE HOCH 😱 CHECK OUT, NUR ENGLISCH SPRECHENDES PERSONAL.

Old fashioned hotel but everything is refubrished, except the rugs, which are clean but occasionally you might find some stains that cannot be removed

The room overlooks a rear court, from which people could look directly into our room. It was very quiet from street noise, but very noisy otherwise: one evening in a restaurant on the court a raucous crowd stayed until 1:30AM; setting-up for breakfast and early breakfast patrons sounded loudly into our room. On check-out day we had to leave early; a takeaway breakfast was promised, but not ready for us at the stated time; we had to wait 10 minutes for it. The wireless key fob to the room was difficult to use.

I booked a queen room but was given a single. I was also charged twice for the stay and it was a hassle to get a refund. No compensation or apology was offered for the room being the wrong type. The room was noisy.

It was very amazing. I wanted to stay 2nights but all the rooms fully booked.