Hôtel Burdigala by Inwood Hotels: отзывы

Great hotel at Bordeaux. Like the decorations of the rooms and public areas. Would book again next time. Front reception services are good.

The location is good ! Front desk service nice ! The room to hot and malfunction of AC The housekeeping service not super good ! Missing towels paper and not very clean bathroom The breakfast average for 5 starts hotel and also the seating area not very comfortable for proper breakfast ( seat to low )

Located at a very nice location, walkable to downtown. Hotel room very clean and the staff are nice and helpful!

very good and I'm very satisfied with all the decorations and service is very friendly!

服務態度很好的 而且房間新裝修 品味在線

洒店位置很好，步行十分鐘就可到市中心，酒店非常干净漂亮，陽光充沛，服务很好，是这次旅行最满意的酒店。

住的整體感覺還行，但是最後一晚洗浴的濾水出問題了，房間積水嚴重，不太滿意

Очень комфортное размещение недалеко от центра. Заботливый и внимательный персонал. Обильный и вкусный завтрак. Просторные, комфортные комнаты: отдельный туалет, ванна и душ. Один из лучших отелей, в которых я останавливалась.

At 10 PM, my wife was taking a shower when the hot water suddenly stopped. There was no hot water at all. I tried to call the front desk using the only phone in the room, but it was completely dead because it wasn’t charging properly. To make things worse, there were no instructions anywhere on how to use the phone or which number to call. I had to keep guessing, while the phone was about to die. This is just unacceptable. Also, the shower had cheap curtains that didn’t keep the water in. The bathroom floor got soaked and slippery, which is dangerous. When I finally reached the front desk, they told me in a very casual way that they have no idea why there was no hot water, the whole hotel had no hot water and it would take a few hours to fix. No warning, no apology, just a cold response. I’ve stayed in many 5-star hotels around the world, and I have never experienced something like this. Not having hot water is a basic failure in service. This whole situation was awful and it completely ruined our stay.

Fabulous hotel! Extremely clean. The staff are extremely helpful specially the Manager Emily, she’s professional, warm and very approachable. Had dinner at the hotel restaurant, the food was very tasty. Felt welcome throughout our stay. I genuinely think it’s the best hotel in Bordeaux! Would definitely recommend and will come back for sure xx

I loved this hotel! First of all, all of the staff were such gracious hosts. The hotel is in a great location just outside the busy center of town so that you are still in walking distance to town but enjoy a slightly quieter location. We walked to all of the restaurants and to the waterfront. The rooms are very clean and ours, a deluxe, was very spacious. It was nice to be able to hang out comfortably in our room even though most of the time we were out seeing the area. There are so many shelves and surfaces to set your things on and a closet, which is unusual for a lot of hotels and which really made our stay more pleasant. The bed and pillows were extremely comfortable. The hotel provides a great breakfast and although I did not eat in the more formal restaurant, we enjoyed stopping into the bar/dining area for snacks, cocktails, and a light dinner while we were there. The decor in the rooms is a bit more contemporary than I typically like but I really loved my experience at this hotel and would definitely stay there again. Great job!

We were on a family trip to celebrate our daughter's 21st Birthday and had booked 6 rooms at the Hotel Burdigala. Great hotel. Great location. easy trip in on tram from the airport and 10 minute walk to all the action in Bordeaux. Hotel was lovely, extremely clean and rooms were very comfortable. Would definitely stay here again.

The strong points - room quaity and bathroom -breakfast Poor -check in at 4 pm is a no go and makes me not return -250 Euro guarantee is ridiculous

It was our third stay at this hotel and everything was as good as it was during our first visit. Nice room, delicious breakfast and good location. Consierge service was also very helpful and made our stay in Bordeaux even more pleasant.