InterContinental Hotels Bordeaux - le Grand Hotel: отзывы

最高のロケーション、リッチ。 お部屋も広くて良かったです。 朝食が少し残念でした。 市内の中心地でどこに行くにも便利👍

Ce fut un excellent séjour. Très bonnes prestations. Le spa est absolument remarquable. Le petit déjeuner excellent et copieux. Et un personnel très agréable, je cite Morgane et Anastasia, d’une gentillesse inconditionnelle.

El mejor hotel de Bordeaux sin ninguna duda, gran atención de Maya y un servicio impecable, la calidad de los alimentos insuperable.

Séjour agréable avec une petite gourmandise chocolat en bienvenue. Le petit déjeuner est topissime. Le service au bar de l’hôtel - un soir de réveillon donc beaucoup de monde - était un peu en dessous du niveau attendu

Sehr gute Lage - hilfsbereite Angestellte. Essen im Restaurant des Hotels (Bordeaux) war mittelmässig - vor allem unbequem (sehr tiefe Stühle)

From the moment we checked in with Maya at reception on Christmas eve, to the minute we checked out four days later, every member of staff made our stay feel like a family Christmas holiday (but in a good way!!). The food, the wine, the atmosphere were a joy to behold and experience. I can't wait to return to Bordeaux and stay in this majestic hotel again.

La prestation de l hôtellerie est remarquable. En revanche nous avons dîner au restaurant le bordeaux pour le réveillon de noël. La prestation n est absolument pas au niveau d un hôtel aussi prestigieux. Serveurs incompétents qui servaient pour la première fois de leur vie, plat principal brûlé, très longue attente entre chaque plat 40mn. Un scandale! Même si l établissement nous a offert les boissons cela a gâché notre réveillon.

Second stay in September 2023. We love bordeaux and Le Grand Bordeaux. The service and food are excellent, even better than 2019 trip.

Excellent hotel. Classic, elegant and in good conditions.

I cannot say enough good things. Everyone has exceptional customer service from when we got there until we left. We arrived by car. They unloaded our bags and parked. We went to dinner and when we got back our bags were already up. They even had a personalized welcome message on the tv. The room was exceptional. So clean and beautifully done. I don’t know what Josephine’s salary is but you need to triple it. She suggested restaurants and even brought canalles to our room. So amazing. I hope she sees this! We appreciate you!

What stands out for this property is the LOCATION. It’s really the center of the city. Beyond that, there were issues — 1) when we checked in, they offered us a room that needed to use the service elevators to get there. Really? We said NO. 2) The hotel, especially the public hallways, are in bad need of updating. There were often unpleasant smells wafting through the corridors (like food prep). The rooms appear to have been recently renovated. 3) Servicing the room was an issue. We had to remind the hotel daily to clean the room, otherwise it wouldn’t be done. Really? 4) The fake silk flowers all throughout the property have to go. 5) The in-house restaurant options and breakfast were fair and service was efficient and good. Overall, location was great, service was uneven and the property needs updating. And don’t agree to the rooms where you have to take the service elevators, unless you’d enjoy riding with the cleaning and maintenance staff.

Room bit small and dark … old Interio and doesn’t have the 5 star feel

It was a wonderful stay.

I rented a room with living room. Very nicely decorated, but the doors separating the bedroom from the living room could not be closed because of the thick carpet.