InterContinental Boston, an IHG Hotel

A snow storm hit the weekend I came to Boston. The concierge service was a delightful help and very informative.

環境很好，地鐵站走路10分鐘。早餐廳很多服務員都很好，就一個褐色中年男人態度很生硬， 幾個女生服務員都很好。晚上會放巧克力，我們留了小費 打掃後還會留紙條説感謝。後門過橋就是小童館，河邊散步也很好。

Everything was really perfect. We enjoyed our stay a lot. Especially beds were comforable.

Watch out where you staying ! We’ve been using intercontinental hotel very well for couple years We live 5 hrs aways from the boston city Every time when we spend some time in the city we always book intercontinental hotel cause this hotel service, cleanness everything was so perfect. It worth, we loved it But lately we are very disappointed of services.last night we stayed was worst experience ever had at intercontinental hotel We stayed a night First. There is No robes. I tried to call lobby so many times! no answer . ( I had exactly same problem couple days ago when we stayed at your hotel. I had to go downstairs to ask for robe) Second. No answer lobby phone as I mentioned at first we’ve tried to call lobby so many time for services. ( Cart, water, etc) but NO answer Every time when I need I had to go Downstairs.. (Until last year? You guys were so good! since this year summer! I believe that you guys were NO answer AT ALL) Third. This is major !! We had a flight next morning so we booked your hotel as usual but we got connection room that I didn’t know even when we are check in there is nothing mentioned We were about to fall asleep around 12am and we hearing some grrrrrrr grrrrrrrr I thought A/C had something problems and we realized we HEARING someone’s snoring our next door!!!! And we couldn’t sleep at all stayed all night to go the airport next morning …. I got so mad… we paid for a night $550 at 5stars hotel and no sleep …no comfort there is no difference $80 inn out there.. So i claimed it next day when I checked out There is one lady who helped me checked out she told me she cant do anything with it but she will give me Email address of manager so i can claim through them But Email also Wrong ! What a WORST experience ever Years of good experiences have all crumbled this year. Anyways watch out where are you staying the room

The staff was very friendly and helpful and the room/view were beautiful. The breakfast was exceptional. I would definitely stay here again.

好開心入住這間洒店，好大，好舒服，有方便，員工超好人，幫助的介紹了很多地方可以.去看看走走

交通便利！距離華人街很近，去意大利區也非常方便，整個灑店服務很友好，入住酒店未能給到訂好的雙床房，但是酒店與協程積極的溝通處理，還是給到了一個非常不錯的解決，雖然不最理想的但服務十分周到！推薦入住

很實惠的五星級酒店。波士頓美景盡收眼底。