Horseshoe Bay Resort

The place is beautiful and the staff are very friendly and helpful. Very reasonably priced. I would definitely stay here again. Our room was comfortable with good aircon to beat the humidity. We chose a cabin with shared bathroom, and the bathroom facilities were clean, with great showers.

We have stayed here many times and love it every time, relaxed atmosphere and very close to everything. We will be back

I booked and paid a deposit of $145.00 and was not told until I broached the subject of a live band playing at the cafe attached to the resort on friday and saturday nights .When we arrived on a thursday we find our chalet was 5 metres from the cafe which is an open area and music blaring away on the music system , when I confronted the resorts receptionist , she merely shrugged and said even though they owned the property they had no control over the operation of the cafe . When asked if we could move to a quieter chalet she said they were booked out ! We decided to try and book into a different establishment which we did . In the meantime I was told by a previous guest that only was there live music at the cafe on friday and saturday but also sunday and the cafe also had a special night on tuesdays were once again the music system would be blaring . I approached the receptionist again and was told we would forfeit our deposit . I would never recomend Horseshoe Bay Resort to anyone from this unpleasent experience

Love the fact this caravan park is a very short walk to the beach. There’s a privately run cafe at the beach providing a good selection of food for breakfast, lunch and weekend dinners. I stayed in the self contained pink cabin and my only complaint would be the tiny ants that made an appearance every now and then. The RAID spray the proprietor used when I told him didn’t work. The pool is tired looking but still refreshing if you don’t want to swim at the beach. If relaxation is what you want then this may be the place for you though best to avoid school holidays if you don’t have kids.

The proximity to the beaches was superb, and the little café had nice food and very friendly. The living conditions were very beachhouse but totally adequate for our needs.

The facilities and location was nice, we were just let down by the very rude staff (1 male and 1 female) who obviously had nothing better to do than to stalk our exact location upon ‘checkout’ (AKA moving off your grass patch and driving past the other empty spaces they so desperately needed empty on time). Checkout was at 10am, we were packed up by 9:45am and were simply stood chatting to the lovely neighbouring couple. One staff member drove past us 3 times giving us evils and tapping his watch, along with asking very sarcastically, if we are ‘leaving today’, followed by an incredibly rude phone call from the office 5 minutes later asking if ‘we needed to pay for another night because we hadn’t left yet’. We drove off the site at 10:25am and next check in was from 2pm so I really don’t see an issue unless they needed to mop and hoover the grass maybe?! It’s a shame people don’t realise that being so rude can ruin someone’s entire impression and whole experience.

The location is beautiful, the restaurant also, however the cabin we stayed in was really uncomfortable - the bed left me with back issues and pain and I had to see a physiotherapist and doctor for pain medication. The room was not very clean as there was sand on the floor. The air con didn't work well, one of the windows didn't close properly, and the outside awning was not properly tightened so the wind blowing made the awning constantly flap and the noise made it hard for my young child to rest.

Very friendly staff, perfect beach location for a family holiday. Will be back again for sure

Vans are squashed in, the welcome brigade of pensioners will tell you how to park your van, even if you can do it on your own. They are extremely clicky and do their best to act like they own the place. 🤣 Kids are not welcome here as I noted from observing, won’t bring the grandkids. As s matter of fact we won’t be back. 😡