Seaside at Anna Maria Island Inn

Perhaps the biggest issue with the Sea Breeze property and maybe all of the Anna Maria Island Inn properties is that no one cares if there are any problems. The worst issue was that we were GIVEN the NEIGHBOR'S ROOM NUMBER AND CODE at check-in and walked right in on an occupied room!!! Anything could have happened. The person who was checking people in when we called to say what happened, kept saying she didn't do it and offered no apology, explanation, nothing. No one cared. HUGE mistake. We called back to report what had happened (not okay, how to prevent it from happening to someone else, etc.) and were told the manager only comes in a couple of times a week and it took 4 days to talk to anyone who seemed to even care. The Good: -It is right on the beach and the water is steps away -There are lounge chairs to use and a few tables -The kitchen is updated and has everything you need -Laundry in unit The Bad: -Crazy LOUD because it is RIGHT ON the main street and constant traffic -Many things are broken in the unit (shades, fire alarm, bathroom holders, drawers handles) -The fire alarm went off with no smoke, someone had to come and take it off wall, and was not replaced when we left (hopefully is now) -Bathrooms were disgusting - broken items, mold, leftover paint color from the poor paint job, broken tp holder -Outdoor area is not kept up - when we arrived food wrappers and bottles were on the patio - no one came to clean for 3 days -If you are on the lower floor, constant noise above - like buffalo on your head We had high expectations and really enjoyed the beach and our neighbors were lovely, but walking in on them was not. No one cares what's happening on these properties. They know they'll rent because of location and charge like it's a luxury resort. It is not. There are better properties to be had on Anna Maria Island.

We received outstanding customer service from the Seaside hotel staff. The resort itself has an unreal location: It was spectacular (right on the beach). The room we had was great. Amazing ocean views. Ideal parking spaces included were close and plentiful. A warm heated clean swimming pool (with a clear view of the beach/ocean). We met many of our fellow guests (during the week-long stay) and everyone else seemed very pleased as well. There are many thoughtful amenities on the property. The giant TV in the room had the best picture quality ever. Watching the sunset perfectly . . . from INSIDE our hotel room felt like a luxury. My wife and I felt blessed that we booked our Florida holiday with Seaside at Anna Maria Island Inn. Kai was terrific guiding us through the resort selection process ahead of time over the telephone by patiently providing answers to our detailed questions. From our dealings with front desk staff members Nicole and Kai; plus the way everything was smoothly run by Anthony . . . we are grateful for their helpful and passionate attitude toward guests. Highest recommendation for Seaside at Anna Maria Island Inn. Thank you for the best Florida vacation ever! Thank you - For a wonderful vacation experience at your elegant resort.

Arrived on March 2 for a 3 night stay and were put in a small room across the highway from the beach. No closet in room so we were very cramped with our luggage spread out. We had booked it in September and total cost was $2066 with tax so cost per night was $688. Next day we complained and were moved to a nice beach walkout with their apologies but no rebate on the first night in basically a Motel 6 room where the only towel rack in the tiny bathroom fell to the floor when I touched it. Even in the nice room the sliding door lock was broken and a large dowel the size of a baseball bat laid in the track offered security. We feel the price we paid didn't allow for any errors on their part.

From check in through check out everything was great. The room is very nicely decorated, comfortable and the A/C and ceiling fan did a great job combatting the August heat. The text communications were helpful and timely. The bed was very comfortable and the beach is just steps behind the room!