Llangoed Hall

Персонал делает все возможное, чтобы предоставить гостям исключительный сервис. Спасибо хозяйке и администратору/мистеру по обслуживанию и менеджеру ресторана.

A beautiful, snowy weekend with a fantastic room and dinner. An exhilarating walk to the local pub and a wonderful deep sleep, what can be better! The room was beautiful with White Stuff toiletries and complimentary biscuits and alcohol. The local pub, the Griffin, was busy with locals a log fire and a warm welcome.

I'm writing this review because I am incensed at the feedback this hotel provided on my wife's review. We booked Sunday lunch via the website for 2pm. On arrival we were told that our booking was for afternoon tea, that lunch ended at 1.30pm and it wasn't possible to book lunch for 2pm via the website and that the kitchens were closed. We showed the confirmation email but we're told that it must have been a glitch on the website. We were offered no apology. In their feedback the hotel claim they offered us various solutions, namely: to reschedule our lunch; afternoon tea at a discounted rate; and to make us lunch if we were prepared to wait. None of this is true. We were offered no option other than to take up the booking they had for afternoon tea. No mention of a discount was made although we wouldn't have taken up the offer anyway as we wanted lunch not tea. The offer to reschedule or wait to have lunch made are pure fabrications. We were effectively told we were lying in claiming to book lunch for 2pm even though it was still possible to do so when I checked their website later. I am not a serial complainer as my TripAdvisor history will confirm. I genuinely have never experienced this sort of dishonesty from a hotel or restaurant. Visit at your own risk.

We recently enjoyed a wonderful stay at Llangoed Hall that exceeded our expectations. The staff are all very friendly, with special mentions to 3 staff members in particular: The manager Jeremy, who lightened our mood with his warm welcome and good humour after our long journey. Abbie, who when booking our stay, was warm and very efficient and worked hard to tailor our visit to suit our needs. And finally the housekeeper, (I think was called Kay??), who kindly took time away from her busy schedule to show us around a couple of the bedrooms and share some of the hotels rich history. The food was superb. We especially savored the vegetarian Wellington with butternut squash and mushrooms. Though we passed on dessert, the offerings looked delectable. We're already eagerly anticipating our return visit to celebrate our anniversary later this year!

My wife and I got married at this stunning venue in March '24. We had an incredible day and any and all of our requests were met with enthusiasm and a smile. Abbie and Jeremy were always available in the run-up to the event which made the whole process very easy on us. On the evening itself, Margo was brilliant at ensuring the reception went as smoothly as possible and tailoring everything to give us the most personalised experience. Whether it was giving our greyhounds love and attention, sorting 75 doughnuts into vegan/not vegan or fetching granny a late-night coffee with 6 sugars (we were shocked as well!), there was no ask too big and that was our favourite part about Llangoed. Thank you all!

This is the most beautiful house in an idyllic setting. We came to celebrate a 70th birthday, albeit a bit early. It was a great offer including dinner. On arrival, we waited for someone to come to the reception desk. It then appeared we only had a booking for one room. However, this was quickly sorted and we had the most beautiful rooms. Dinner was uneventful even though we had decorated our table. There was literally one waitress on a busy night and were disappointed with the service and unfortunately with the food. The next morning, we did get an apology and on our second evening, we had lovely service and a much better dinner. We thoroughly enjoyed the weekend and would recommend the hotel to anyone. But with more staff and a bit more attention to detail, it would be outstanding.

We have frequently visited Llangoed Hall for overnight stays, delicious afternoon tea and most recently for morning coffee. With its warming charm and understated elegance, it truly feels like a home away from home, made even more magical by the outstanding service. Jeremy, Abbie and all of the thoughtful staff make us feel like cherished family on each visit. Their warm hospitality and personalised care transform an already fabulous hotel into our absolute favourite countryside retreat. If you’re looking for a relaxing escape with a personal touch, look no further than the wonderful Llangoed Hall.

I was very disappointed to read the last few reviews because they bear no resemblance to the hotel my husband and I regularly stay in and love to spend time in. Firstly it is a wonderful old building which was once owned by Laura Ashley it is set in beautiful countryside with amazing views from the hotel ground floor and bedrooms. The hotel is well heated and if the bedrooms are too hot at night they can be easily controlled by the valves on the radiators and I would rather be warm than freezing cold which some country house hotels are. With regard to the food it takes a lot to please me food wise but the food here is excellent I would hasten to add it is on a par with some Michelin Star restaurants we have eaten in the beouf en croute (beef wellington) we had there last month was so good we had it two nights running and the chefs marinated smoked salmon is to die for. Breakfast yes it is self service and have always found a good selection of charcuterie and English Breakfast if it is not there just ask we have never found a problem as if they can accommodate you they will. Now on to the staff I have always found the Manager charming and his assistant Abbie warm and efficient one member that does stand out is Kamila who makes you feel at home and works very hard to please. With regard to cleanliness I have always found our suite and all the main rooms very clean. I would not hesitate to recommend this Hotel and its staff to you just remember you are not going to a pseudo hotel but staying in a wonderful old country house steeped in history and old things are not perfect but who wants perfection and no character

We found the whole experience better than we might have imagined. The internal decor, the food and the staff were really excellent. Our comments apply to a limited low season special offer for DB&B. Under similar conditions we would come again.