London Kew Bridge

I selected the hotel because it was close to family, trains and buses. The breakfast was good, but the same very single day so became boring rather quickly. The air conditioners in the rooms are absolutely pathetic. It was a hot summer, and my room reached 35 degrees Celsius, with the air conditioner running at full capacity. I complained, and the friendly staff moved me to another room. Same problem. When I asked for my room to be cleaned, the bin was emptied and I received two new towels. No new linen and pillow case, even though I had to take cold showers for four nights to stop sweating. When I complained, I received two new pillow cases. My linen was not changed, the bathroom was not cleaned and the carpets not vacuumed once. I gave up asking. Even though the hotel is situated at a fantastic location, I will hesitate to use it again. It is not value for money. The staff was friendly and courteous.

酒店地點距離kew bridge不遠，門口在施工修路，酒店左邊在造房子，走過去有吃飯的餐廳等，有gairl 咖啡，還算便利。酒店本身一貫風格，早餐還是比較多的，房間算大，總體出差住比較適合，就是暑期放假翻倍不美麗

Lovely staff made the stay. Of course, always a great night's sleep, too! The Kew Bridge Premier Inn is on the very regular 65 bus route (amongst others) and it's so easy to go to Richmond, Kew Gardens, the Steam Museum, Musical Museum from this great base.

Easy to book and speak to the reception. Easy to reach, away from busy road, very good car park and cheap. The staff were very friendly and helpful. The place was clean and comfortable. The breakfast was very good. The price was very good. I will go back

I had the absolute pleasure of being looked after by Lorraine and Justina during my stay at Hotel Kew Bridge, and I can honestly say they were both outstanding. From the moment I arrived, Lorraine made me feel welcomed and at ease. Her warm smile and friendly attitude set the tone for the entire stay. She was not only professional but genuinely kind and attentive, always making sure everything was just right. Justina was equally incredible — calm, caring, and incredibly supportive. She went above and beyond to make sure I felt comfortable, showing a level of care that truly stood out. It’s clear that both Lorraine and Justina take real pride in what they do, and it shows in the way they treat guests. Their teamwork, kindness, and attention to detail made my experience at Hotel Kew Bridge feel less like a hotel stay and more like a home away from home. People like Lorraine and Justina are the heart of hospitality, and I’m genuinely thankful for everything they did. Highly recommended — 5 stars all the way.

Great location on the main road, but no traffic noise, excellent bus services outside the hotel. Excellent location for visiting Kew Gardens. Rail services outside was second to none with trains to and from Euston Station to Kew Gardens. Some very nice pubs locally, Watermans Arms next door down a side road and Express Inn at the Kew Bridge. Excellent friendly and helpful staff on site. Meal deals were excellent value for money, breakfast was particularly very good with a large selection of food. Evening meals were well presented and enjoyable. Bar has a good selection of beers, lager, spirits and cocktails at reasonable prices.