Bridgewater Marriott

First thing first; The property is average and not as sparkly and shiny as it appears on these pictures; It’s a modern average Marriott. Anyways, where I am upset is with most of the staff and management. I requested robes and an extra towel when I checked in because I know they usually only leave 2. I never received them. The major concern begins at the fact that when I arrived in a room there was a smoke smell in the entire hallway. I complained about it. Then, when I get in the room, the sink is clogged and wont drain. I called up the concierge and let them know of the issue. They offered me to switch to a Double Queen but That is not what I payed for. They never ended up fixing the problem. I was awfully upset and filed a complaint upon checking out. Now, fast forward, I was charged a $250 SMOKE FEE for VAPING!!!! They tried to blame the smoke smell on me, because they claim they found “wraps” and then switched the story to they saw me vaping. Long story short, if you want to be disappointed, Then charged a smoke fee after complaining about things,Book here!!!!

The room itself was very well appointed and comfortable. The bathroom decor was quite nice,,,loved the shower set up.

We were going for a family trip when my husband requested to stay at the Mariott in Bridgewater, NJ. It was has birthday weekend, so I made it happen. The staff was so polite and attentive. Thank you for a wonderful stay.

The hotel was very beautiful and there was a lot of space in the room. Checked in late and the bar was loud and busy. Breakfast also cost $22 (even for small children) which is a ridiculous price for breakfast food for an adult.

When we arrived there were a lot of people checking in before us. I heard the conversations with those folks and the staff. Very friendly and very helpful. When it was our turn, we were checked in and have a nice day. No one told us where the pool was, I had to ask about breakfast. I feel like because we used ******* we were looked down on. When we checked out, the email receipt stated $0. The email also stated we could check out on our TV. I could not see anywhere to check out there. We went down to the desk (5:15am) and wasn’t sure anyone was there. Someone did come out. Said we’d get an emailed receipt. I didn’t get any further emails, but I see I’m being charged $10. We were in this room for about 3 hours before we went to sleep. What did we do that cost $10?? No email to explain. Ridiculous. Not worth the money, and I’ve stayed there before. Never again.

Always enjoy a Marriott trip! The room was clean and gorgeous. Only thing I would be add would be allowing the tv to cast from your phone and a microwave.

Very loud! I could hear everything in room next door. Loud guest in the hallway, lots of doors slamming…

Very enjoyable stay. Staff was very friendly and professional. Food was delicious. Clean room. Comfortable bedding.

The front desk was not organized and there was a lot chaos. They allotted us rooms that were not ready.They then rectified the problem. The house keeping manager, Louise,was very kind and helpful and went out of the way to correct the problem. Again, on the day of check out, Housekeeping entered the room with their keys when we had not yet checked out as we were getting ready.