Hi Ho Beach Apartments on Broadbeach

Staff were very friendly. It's at a great location. The HiHo is old and would need a bit of renovation. But otherwise good.

The property was not new but well maintained. Our accommodation was clean and everything was in good condition. The property is close to shopping areas and within walking distance of many restaurants. The beach is across the road from the property as are parks and walking paths. A very pleasant area to stay.

We had a nice stay at Hi Ho apartments. Our room was a little ‘tired’ and could’ve used some fresh paint and newer furnishings but overall it was clean. Staff were nice and helpful. The proximity of the property to the beach and Broadbeach shopping/restaurant precinct was definitely a positive. Thanks again!

Our apartment had everything we needed and was clean. The location is perfect and the staff were lovely. We would have no hesitation in returning. We loved our stay.

Pleasant reception staff who did not ask for further details upon check in ( already supplied), spacious apartment close to a huge number of eateries.

Warm and friendly interaction with manager and housekeeping staff throughout stay. Appreciated secure parking in heart of Broadbeach.

Well equipped and maintained facilities, on site parking. Easy walking distance to great restaurants. Surf beach and parklands at the door,

It was supposed to be a superior apartment with ocean views, more like ocean glimpses. The floor was dirty, it had not been vacuumed or washed. The toilet was dirty, i had to clean it. The bath had hair in it, i had to clean it before using it. Toiletries are meant to be included, none there. Fridge was dirty, i had to clean it before i used it. Went to make a coffee, cup was dirty. Took the toaster out and crumbs dropped everywhere and not just a small amount either. Draw in bedside was full of dirty bandages with dried blood on them. I spent over an hour cleaning the apartment before i could unpack. I went down to reception 3 times and pressed the buzzer to speak to someone, waited but noone came. When i first arrived i waited 15 minutes to check in because noone was at home the front counter. Pressed the buzzer 2 times and noone came. Eventually a woman came and said she didnt know how to use the system to check me in so she phoned her husband who arrived 5 minutes later. The door to the balcony was so hard to open, need to really use your muscles on this one. I was there for 5 days too long.

Cleanliness was a problem, l had to buy wipes and wipe all surfaces, finger marks very obvious, the couch needed to be changed as the cushioning was gone, not enough utensils, just the basics, honestly l could not recommend these apartments, l would give it a star rating if 2 for location. It would not take much to buy new mattresses, couch, more utensils, told staff, about couch nothing done, we were also entitled to mid week clean never happened! Overpriced!