The Norfolk Mead Hotel

This review relates only to the ambience of the hotel and the dining experience. We were invited by friends to lunch with them at the hotel. The setting is lovely and the ambience of the hotel is nice. The advertised offer of a 15% discount in the bill was not shown originally to our friends when they originally went in early April but when raised, the waiter rectified the bill. This happened again when we went on the 26th and yet again with our friends on the 30th. I find it hard to excuse this behaviour on 3 occasions. On the two occasions that we went there the meals were disappointing. The fish cakes were bland and not much fish. Fennel is nice but should be properly cooked and not virtually raw. My desert with a fancy Italian name comprised one scoop of ice cream with a small biscuit atop and a squirt from a bottle of sweet sauce. In terms of integrity I found the hotel practice of charging a 10% gratuity charge on the bill after you have received it to be questionable. It is stated to be optional but they automatically include it without bringing it to your attention first. I feel that changes in this procedure are called for.

We absolutely love the Norfolk Mead - beautiful location, friendly staff, good food. Our only comment would be that the shower floor needs more than one non-slip mat, and there should be a grab rail. Other guests made the same comment. Apart from that - perfect.

An absolutely fantastic Hotel in every respect: helpful and very welcoming staff; a very clean and a blissfully comfortable bedroom; a spacious and modern bathroom; and the most delicious food in the Restaurant. The hotel boat was a delight.

The staff checking us in were lovely and very professional. They advised us that we had been upgraded to their best room, the bridal suite for our one night stay. We certainly weren’t expecting that but we are so grateful. The room was great, a comfortable bed, large bathroom and even our own balcony overlooking the river in the distance. Also a nice tasty treat of some small brownies were left for us. Yummy! The food in the restaurant was so good, we both had the pork and the different tastes of the meal with each bite was something to behold. Again the service was top notch. We loved our short stay and will definitely stay again. Thank you to everyone for making our stay so enjoyable.

Excellent in all aspects, room, meals, service and would recommend it for short or longer stays.Even the weather brightened up.Construction work ongoing but nothing evasive.

We had an amazing stay at the Norfolk Mead Hotel. We were lucky enough to be upgraded to the Samphire Suite which was lovely. The hotel staff were all very professional, polite and friendly. The food was very good. Lunch, dinner and breakfast were all excellent, good quality and well presented. We will definitely be returning when the extended spa facilities are available. Would highly recommend for a romantic getaway.

We love this place. Perfect place for a getaway for the night - lovely rooms and delicious dinner. The service was second to none and the food is always brilliant. We love the restaurant and the wine selection. The location makes for a very relaxing stay

Our second visit to this delightful hotel. We again stayed in the lovely Chanterelle room with a balcony overlooking the gardens. It is a very quiet and restful hotel with attentive and helpful staff. The evening meal was wonderful and the Cote de Boeuf to die for. We felt well rested. Guy REALF

We stayed here the day I proposed to my fiancé. It was fine, the cottage we were in was comfortable and nicely furnished. Some of the staff members were lovely and very accommodating. Others were not. The food was a big let down though (and one of the reasons I chose The Mead), we ordered a £70 steak which came way over cooked. When we said this to the staff they said ‘what do you want me to do about it?’. We said it to a few members of staff but no one tried to resolve the issue or offer anything other than a shrug and a sorry. The rest of the dishes were fine, nothing to write home about. Overall a good stay given what we were celebrating, but wouldn’t rush back given the quality of the food and price.