Premier Inn Chippenham

A well placed hotel for our visit to see family and friends . Friendly staff and clean rooms

Location. Very easy to find with massive car park. Room. Clearly a very old and well used building. Minimally furnished room with no fridge or safe and very surprisingly no telephone either meaning a walk to reception to report any issues. Breakfast. In a Brewers Fayre a few minutes walk away back through the car park. I wouldn't fancy the walk in pouring rain but luckily for us it was dry. Ate here the evening before and it was very busy and rather chaotic so I wasn't expecting great things at breakfast. As it was, breakfast was completely different and quite a pleasant experience. General. The designated smoking area is right by the entrance to the hotel for some reason which I have to say isn't a very good look, or smell, at all. The hotel itself could do with a complete refurb and quite a deep clean. Ending on a positive note, all the staff were excellent, in particular the guy on reception at check-in, the guy at the bar in the Brewers Fayre and the guy running the breakfast service. Sorry didn't get your names but I'm sure you know who you are. Would I stay here again? Probably if the rate was good and for the breakfast.

As usual, bed very comfy and facilities perfectly adequate except that, because it was an older building, there was no air con. This was a real issue, especially at night, as our stay coincided with one of the hottest weekends of the year. Sleeping was very difficult. Fans were issued but that wasn't really adequate. Nobody's fault and the staff were as helpful as could be, but perhaps some of the older buildings should undergo an update to include air con/better opening windows. I would hesitate to stay at this particular Inn again.