The Wiltshire Hotel, Golf and Leisure Resort

Expected a much more up to date hotel. Nothing wrong but for the price I was expecting much better facilities

The hotel is in an urgent need of update. The room we stayed was very tired.

Wouldn't recommend this property for a single women for a business stay - didn't feel secure and only a night porter available by contacting someone via a telephone number. Very basic room, internet slow - Just all round not a great experience

Newish hotel part of a larger golf and leisure complex. Excellent parking right outside, and simple online check-in. Room surprisingly large, with TV, desk and plenty of storage. Bathroom with over bath shower and toiletries provided. A fault with the heated towel rail was fixed in 10 minutes! Very quiet away from the main road and a good full English breakfast the next morning. Perhaps the only downside is that the complex is fairly isolated and the taxis we used were very expensive. Uber and Bolt are not available here yet.

Part of this review seems unfair considering that my previous night's stay was at the Celtic Manor Resort so I'll try and be as objective as possible. There's no real indication from the outset that this wasn't going to be a wonderful accommodation experience with the setting, long drive from the main road and the fact it is a hotel and golf resort. That is where the positivity ended. On entering the lobby area, the flooring was an awful concrete surface. Once checked in by staff (all of which were very helpful and courteous), the walk to my first floor room was across carpeting that had seen much better days and was discoloured throughout and needs updating as does most of the décor. The room was adequate with the most basic of amenities and you can tell was kitted on a threadbare budget. The bed was at least comfy and allowed for a decent night's rest. I foolishly decided not to go out to eat but instead dine in at the restaurant. The only item of note was the Diet Coke I'm afraid. The wings for the appetizer were only just cooked. The burger for the main was made with low quality beef and the chips straight out of the frozen bag. The cheesecake for dessert was also straight out of the freezer without little time to defrost seemingly. This culinary car crash was amplified more so when it came to breakfast. The sausages were anaemic and undercooked and subsequently left well alone. Owners looking to make a fast buck but eroding any reputation it once had.

Would not recommend Very tired throughout. Looks as though renovations have been started and abandoned, meaning the spa facilities weren't available and the gym, pool and changing areas very uninviting. We has a "Junior Suite" which was just a large room with a distinct lack of sockets and only one tea bag - the bed was comfortable though. Breakfast on the first morning was buffet style due to large groups of golfers. We had to go hunting for cups, plates and indeed food. There was no fruit or yoghurt or pastries as a continental option. The toaster seemed to have one setting - burnt. When we mentioned this at reception, he just shrugged and kept saying breakfast was still being served. On return to our room, the power had gone, the phone to reception went to voicemail, so we had to return to reception where the "maintenance man" was busy checking in guests. When he eventually came to the room, a switch had tripped in the fuse box in the room (?should that have even been there?). All in all not worth the money and spoilt what should habve been a relaxing couple of days