Relax Inn

Maybe in 2020 it was good, but in 2024: parking lot was full of pot holes; small room; no dresser (just a plastic shelving unit); had a small plastic table and chair; broken window blinds; poor heating unit; rate was low but not what Trip Advisor said it would be. Definitely not worth a rating of 4.5.

I got into town around 7pm. There was a child at check in. They called an adult up which is when i was informed they had already rented out all their rooms. They sent me to a sister location down the road. The staff at check in there had completely blood shot eyes, but was friendly. The room at the motorlodge was nice and clean, but the parking lot lights were so bright we barely slept.

Overtly controlling staff. They literally watch the camera 24-7 and don’t hesitate to call your room phone repeatedly until you answer if they think you are breaking one of their many many rules even if you are not.

The owner of the hotel is exceptionally caring. She always has a bright smile for everyone. She keeps an eye on the property even late at night, taking personal responsibility for the safety of her customers. She is professional and works hard to provide clean, comfortable rooms. People come back because of her kindness.

Overcharged for our pet at check-in. Wouldnt have caught it if I hasn't asked for a reciept of charges at check-in. Office not open in the morning until 8a.m. Blinds broken and missing slats - curtain rod broken. Huge, alcohol party with construction workers until midnight outside our door - couldnt sleep, felt very unsafe. If the Relax Inn is rated the #2 motel in Streator, IL we'd hate to see what the others look like. Stay Away from this motel !!!!

Staff is very friendly and accommodating. Rooms are clean and the area is quiet. Always our first choice when visiting family.

I was checked in by a very pleasant lady and given my choice of a first-floor room where I spent two nights. The motel was clean, featuring a comfortable bed, fridge, microwave, and good wifi. The room appeared to have been renovated, apparently with the luxurious bathroom having been expanded at the expense of the rest of the room (which was a bit confining.) The furnishings were utilitarian but functional. There are plenty of places to shop & eat nearby. I would stay here again but hope the owners upgrade furnishings that would enhance guest comfort.

A very nice place to stay. It was in the area close to everything.

We stay here every time we visit family. We have never had any issues.