Отзывы об отеле Sofitel Brussels Europe

Ответ от объекта размещения: Уважаемый господин или госпожа, Мы хотели бы поблагодарить вас за очень высокую оценку 4,7/5 за ваше пребывание в отеле Sofitel Брюссель Европа. Мы рады, что вы остались довольны нашим завтраком, нашим номером и расположением. Я поделюсь этим с нашими команда. Я уверен, что этот отзыв послужит стимулом для всех наших сотрудников, поскольку мы стремимся постоянно улучшать качество наших услуг. Мы с нетерпением ждем возможности приветствовать Вас снова в ближайшее время! С уважением, Клара Рондини Менеджер по связям с гостями и дежурный менеджер

Ответ от объекта размещения: Dear Guest,We would like to thank you for your very high rating of 4,7/5 for your stay at the Sofitel Brussels Europe.We are glad you were satisfied with our location and room.I will share it with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service.We are very sorry to read that you were not satisfied with our fitness center. I will inform our Management about your comment. Thank you for sharing it with us.We are looking forward to welcome you again soon!Sincerely,Clara RondiniGuest Relation & Duty Manager

Ответ от объекта размещения: Dear guest,Thank you very much for taking the time to share your feedback after your recent stay with us!We are delighted to read that you have enjoyed your stay at the Sofitel Brussels Europe.We look forward to welcome you back soon again!Warm regards,Thomas VENIAT Front Office Manager

Ответ от объекта размещения: Dear Guest,We would like to thank you for your time and your great comments regarding your stay at Sofitel Brussels Europe.It is a pleasure to see that you enjoyed your stay with us. Your comments are a great motivation and give us even more enthusiasm on maintaining our efforts to offer high quality service to our guests. It is always pleasant to receive positive feedback from our contented guests. Be assured that your relevant feedback will provide valuable support to all of our staff as we strive continuously to reach excellence.We are looking forward to welcoming you to our establishment very soon. Yours Sincerely,Sophie Contardi Guest Relation & Duty Manager

Ответ от объекта размещения: Dear Guest,Thank you for taking the time to tell us about your experience at the Sofitel Brussels Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We took under consideration all your remarks and we will share it with the management and the responsible persons in order to improve our service and our prestation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sophie ContardiGuest Relation & Duty Manager

Ответ от объекта размещения: Dear Puranik,We would like to thank you for your very high rating of 5/5 for your stay at the Sofitel Brussels Europe.We are glad you were satisfied in the overall.I will share it with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We are looking forward to welcome you again soon!Sincerely,Clara RondiniGuest Relation & Duty Manager

Ответ от объекта размещения: Dear Sir or Madam,Thank you for taking the time to tell us about your experience at the Sofitel Brussels Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please accept our sincere apologies for your dissatisfaction with our soundproofing. We will plan a technical audit with our Technical Manager as soon as possible. We present our sincerest apologies for the inconvenience caused by this situation. Moreover, we are sorry to read that you were not satisfied with your bed especially with the mattress. In all Sofitel Hotels, we have a unique bedding type. Our beds are composed of a mattress and, on top of that, an anti-allergic topper mattress made of duck down and feathers. If you wish to remove the mattress topper for your next stay, we will do so and you will feel more comfortable during your night. Please be informed your comments and your preferences will be added to your profile note.Please do not hesitate to contact us directly for your future reservation. It would be our pleasure to arrange your stay and ensure that you feel comfortable in our establishment. Sincerely,Clara RondiniGuest Relation & Duty Manager

Ответ от объекта размещения: Dear Christina,We would like to thank you very much to share your experience regarding your stay at Sofitel Brussels Europe.We appreciate a lot your comment and it’s pleasant for us to known these details. We would like to inform you that we are working to further improve the quality every day in our hotel.It is always a pleasure to receive positive feedback from our satisfied guests and to discover that you especially admired our dinner place that you enjoyed with your family and friends.It’s always a real pleasure for u to known that you have spent a nice first stay with us.Thank you again for sharing your experience,Sophie Contardi Guest Relation & Duty Manager

Ответ от объекта размещения: Dear Mr Moon12,On behalf of the Sofitel Brussels Europe we would like to extend our deepest appreciation for having chosen our Hotel during your stay in Brussels and for the warm and positive review.It has been a pleasure to host you at our property during your visit and we are delighted to hear that we embraced your expectations.Moreover, we are proud to read that our Employees’ efforts and our service met your anticipations and we would like to sincerely thank you for all your sympathetic and warm comments.Last but not least, we are looking forward to extending you a hearty welcome back in the near future and we remain at your disposal should you require any assistance.Thank you again for sharing your feedback,Contardi Sophie Guest relation & Duty Manager

Ответ от объекта размещения: Dear Sir or Madam,We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience on the location, buffet breakfast and wellness area. We hope your next visit will be as pleasant as the previous one.Sincerely, Clara Rondini Guest Relation & Duty Manager

Ответ от объекта размещения: Dear Mrs Kateryna,On behalf of the Sofitel Brussels Europe we would like to extend our deepest appreciation for having chosen our Hotel during your stay in Brussels and for the warm and positive review. It has been a pleasure to host you at our property during your visit and we are delighted to hear that we embraced your expectations. Moreover, we are proud to read that our Employees’ efforts and our service met your anticipations and we would like to sincerely thank you for all your sympathetic and warm comments. Last but not least, we are looking forward to extending you a hearty welcome back in the near future and we remain at your disposal should you require any assistance. Thank you again for sharing your feedback, Contardi Sophie Guest relation & Duty Manager

Ответ от объекта размещения: Dear Hee Jin, We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience on the service and the facilities. We hope your next visit will be as pleasant as the previous one. Sincerely, Clara Rondini Guest Relation & Duty Manager

Ответ от объекта размещения: Bonjour,First of all I would like to thank you for choosing the Sofitel Brussels Europe for your stay in our beautiful capitalWe very much appreciate your comments regarding your recent stay with us and we are more than gratefull that you have taken the time to share your feedback with us.I am pleased to learn that you were satisfied with our service and that you enjoyed your breakfast.Please rest assure that I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards, Edlyn BasilioFront Office Manager