Green Hotel Budapest

tea / coffee can be in room . very convenient stay 

Lovely hotel, friendly staff, clean spacious rooms, wonderful and rich breakfast, close to the metro station, close to the city center. Recommendation for people who travel to Budapest for few days, to stay here This hotel is near the stadion Puskas and near center of the city

very mixed experience (two rooms): one small but ok, the other one very big but with problems: one safe not working (they gave support but the safe shall be changed), the tea boiler very dirty, some glasses and cups (not all) dirty, tv not working and anyway only few Hungarians channels and we had missing things from the luggage... Positive things: very good location to travel and visit the city, good garage, breakfast good for the price, mixed personnel (some very nice others not kind). Elevators not always working.

Staff doesn’t speak english very well, when cleaning lady knocked on the door we send her away because we already had clean towels and she opened the door with her card and came in anyway. The whole hotel smells and the elevator doesn’t work properly. Breakfasts are poor and theres mold in the bathroom. Overall our stay here wasn’t halfway good at all.

Wowcher booked holiday. The lady at reception stated she did not have our booking. We was then left waiting anxiously not knowing if/where we could stay, in a country we have never been too before, in the dark and NOT in a particularly nice area of Budapest. Following on from this, the lady at reception apologised as to why she does not have our booking and booked us into rooms 710 and 712 as this was what was available. I was shocked at what I was expected to stay in for two nights and what was advertised for a 4* hotel. (Pictures to follow). Firstly, the door to 712 was broken, you didn’t actually need the key if you push the door hard enough it opened, (safety precaution and not 4 star standards). Furthermore, from pictures of the carpets, sink, shower you can see are disgusting. There are stains, dirt, grime and again not four star standards. The mattresses were thin, hard and not acceptable again in a four star advertised establishment. Please also explain why a punched mark in the wall is also acceptable opposite our hotel room, as I have not seen this before. The whole hotel released a dirty and unsafe vibe and I could not mentally or physically remain in this hotel.