Grand Hotel and Studios

Looks like a older building but the inside has been renovated. Room has a smart tv. Will stay there again

First off arrived checked it all was fine - had an accessible room as it was the only one available upon booking which is fine as i am disabled anyway. Had unloaded car entred room for it to be knocking us out with the smell of bleach the moment we got in the room, no ventilation , no windows opened, instant headache. We had to wash down the tiles in the bathroom. To make the smell dissipate as it was shocking. Told the manager he went to put us in another room only it was a third of the size and not suitable at all. So we stayed where we were. The room looks to be a part of an old hospital section as the heavy doors to the bathroom don’t lock as there isn’t any. It creaks cause of the heaviness of the door. Had no phone to contact reception desk, Also after asking for housekeeping to come in every two days we had it once only. Toilet seat was loose as, tiles & grout had mould in them, the shellve was useless as it was broken, shampoo, body wash and conditioner were a third full and watery. Tv was loose on wall. Felt like towels were used and not washed properly as they had stains on them. Pilliows ****** as no support in them which made for my head neck and back pain worse. Won’t be back in a hurry. Ps staff are wonderful to deal with just shame about the housekeeping and room condition lets everything else down.

Greta pub - great vibe What a great pub - awesome staff, food top shelf. Our room was very good, nothing to complain about at all. Pub has a great vibe. Highly recommend.

Great location for arts centre and races Easy checkin. Room was noisy, thin walls.

Good place to stay when travelling Rooms are in two separate building across the car park from the pub. My room was quite new & well appointed. Comfortable bed, good shower, effective air conditioner. No view. Quiet -no traffic noise, very little from other rooms I needed a room to stay in after attending an event at a nearby town before heading home in the morning. It was perfect for that.

Room on the smaller side but adequate for a nights stay. Sink in the room instead of bathroom was slightly strange, along with the provided plates and cutlery but nowhere inside the room to sit and eat a meal. My biggest complaint would be the noise level when you’re in a room facing the Pacific Highway; whilst this cannot be helped by the hotel maybe improving the glazing on the windows would help. The other complaint and something the hotel can improve on is the amount of light which streams into the room via the top of the window. It appears to be from the lit up beer logo sign outside (this was in room 214) and was unbearable as it was all night