Hilton Garden Inn Burbank Downtown

Ok stay

還不錯，隨便住一晚

早餐可以，房間不大，比較國內三星的標準吧

I expected more from the Hiltons Hotels. Beds were squealing every time you will sit on the bed or lay on the bed. The shower head was rusted. When showering I had warm water and cold water come and go during my shower. So I had to take a quick shower.

we stayed in a king suite which had 2 bathrooms. Two bathrooms!!! What more do you need. It tends to be a tad loud from various machines in and around the hotel but not too bad. Parking is easy. Breakfast options are quick and easy and the hotel is close to everything

Positives: The check-in staff were friendly and accommodated our request for a top-floor room away from the elevator. The indoor parking, conveniently located near the elevator, streamlined our check-in process, and the room was notably clean. Negatives: Unfortunately, the rooms lack sufficient sound insulation, creating challenges for those seeking a peaceful environment, as noise from nearby rooms is easily audible. The constant and noisy bathroom ventilation, along with the shaking of the floor and furniture from nearby footsteps, were additional drawbacks. Furthermore, a late-night staff call regarding noise disrupted our sleep, and the initial charge for untouched water bottles (though they've agreed to refund us) added to the inconvenience. For light sleepers, this hotel may not be the most suitable choice.

The beds were terrible, very hard and uncomfortable. We were guests for 3days and never saw house keeping. We had to get towels from the front desk and ended up with bath mats not even towels.

Close to the 5 freeway and a few blocks from downtown Burbank make the location good. Walls and insulation are paper thin, can hear TV and conversations of adjacent rooms. Lots of dogs running around and some are barking while in the hallways. Room was not that clean, refrigerator had a leftover beverage when we checked in. Checking out with Cynthia was not pleasant as she let me know my Hilton honors credit could not be used because it would have had to been used on the first night even though no one told me otherwise. She seemed quite smug and was uncompromising.

It wasn’t a pleasant experience, room and furniture is old, beds are so uncomfortable, mattress are thin and hard, woke up with back pain 3 nights that we stayed there, The bedding was stained, room was dusty and didn’t feel clean. We stayed three nights room was not cleaned and when asked they didn’t do it, had to be asking for clean towels constantly 2 out of 4 times I called they didn’t bring us clean towels so we gave up. Had to call front desk because our bathtub was not draining. Overall not a Hilton experience, all this plus you get to pay $25 dls for parking per night. Do not stay here!!