Natura Cabana Boutique Hotel & Spa by Mint

My husband and I just had our wedding at Natura Cabana earlier this month and would like to warn people about the issues you may experience if you choose to have your wedding at this location. Although it is a beautiful location we unfortunately had a very negative experience leading up to the wedding and during. Food poisoning for 21/26 guests At around 3pm on the day of the wedding shortly after lunch, one of our guests started to feel unwell and was not able to attend our wedding dinner. Shortly after dinner several other guests followed. Our wedding reception resulted in the majority of our guests dropping like flies from violent nonstop diarrhea and vomiting. This was extremely disappointing as all of these people had flown in for the weekend to celebrate with us and instead of being able to drink, celebrate and dance together by 10pm there were only 6 people left standing with the 7 late night pizzas we ordered being untouched and handed out to staff to take home with them instead. As none of the guests had left the Natura grounds this had to have been caused by the food we were served by Natura. When we raised the concern the next morning to the Natura staff and the wedding planner they took no accountability, offered no apology and even accused us of lying. My husband and I were extremely disappointed that all of our guests were unwell, some even needing to go to the hospital once back in Canada after not recovering after over a week. This event unfortunately ruined our wedding weekend as guests were still too unwell to eat brunch the next day. The bunch also cost $35usd per person- a complete rip off with only a few fingers foods being served. Breakfast for guests is included for all guests at Natura but we were told if we paid extra for this wedding brunch it would be extremely elaborate & fancy with lots of food and options which was not the case at all - stick with the free breakfast it will keep your guests full and the brunch is a complete scam. However, based on what I noted above I wouldn’t suggest eating here. The wedding planner nightmare: The wedding planner does not live in the country so will not be there on your wedding day and was not around to give us a tour of the location before we booked the wedding. She works remotely and is often unresponsive having to follow up after every question or request before hearing back. The wedding planner, was frustrating and tiresome to work with. From the beginning my husband and I were very involved and detailed with our vision for our wedding at Natura Cabana. Our first contact with the wedding planner happened 12 months before we arrived for our wedding yet the wedding planner continuously requested the same details we had provided well in advance during the very last weeks leading up to the wedding causing us undo stress, lack of trust in their ability and inability to deliver our vision for our wedding weekend. We had to instigate multiple meetings with our wedding planner to e

We went as a a family group with wife, son, and wife and 3 year old grandaughter for 7 days. The cabin we stayed at was adjoined with kitchenette raised "porch" between the cabins. Beautiful large rooms with all stone bathrooms, fully air conditioned and fans. The whole grounds was really an eco-resort with their own gardens for the meals, right on their own beach and a quarter mile away an a path is a long 2 mile deserted beach. The different cabins were well spaced apart with nice privacy and the grounds were well cared for every day with maintenance. The best part was the meals. Every morning fresh fruit with a wide options of addtional dishes. The dinners included fresh vegetables and fish or meat with good variety for eating there every day. The staff were wonderful and friendly, enjoyed helping the 3-year old learn some Spanish words. The front desk helped arrange local treats like diving, snorkeling, horse back riding (on the beach). Would highly recommend for any family vacation.

Loved this hotel and plan to return. Fantastic palapa rooms set in lush grounds. Perfect setting in a quiet neighbourhood and right on the beach, with great restaurants and really friendly staff. Special thanks to Keldwin at reception who was very kind and extremely helpful. Also to the ladies in the restaurants.