Concorde El Salam Hotel Cairo by Royal Tulip

Great quite place and friendly staff..my room been upgraded to pool view and much appreciated.

Very nice hotel, perfect service, highly recommend! The territory of the hotel is big and the pool is great!

服務挺好的，由於航班原因8點就到酒店了。 10點的時候大堂經理看見我在犯困，就立刻收拾出來了一個房間讓我先住進去了。

Disappointing for a 5 star hotel. Not good value for the sum paid. Pros: The hotel is near the airport, there are no noises from the outside. The windows were soundproof. Interior was nice and the rooms are spacious. Cons: 1. Giving wrong information: We didn’t have breakfast in our initial booking so we booked 2 breakfasts . However, the receptionist told us that the breakfast costs 200 Egyptian pounds per person but at the end of our stay they deducted 350 Egyptian pounds from our deposit (per person). We felt cheated and scammed, because they said it’s a matter of dollar/Egyptian pound currency changes but it makes no sense. 2. Amenities: The towels in the bathroom were very old with thread coming out of them. There were no bath robes or slippers in the room. The fridge was old and didn’t work properly. The water bottles or coffee were not updated daily. The bath was not cleaned properly the second day (there were hair) 2. The breakfast wasn’t good either, not enough variety for a 5 star hotel. 3.The hotel helps book taxi but they charge too much. 16$ to the airport but uber is just 2-3$. However, it was very difficult to book a taxi ourselves.

location a bit tricky but overall very nice and clean

We have problem with early check in . We were told as agreed via an email to pay $50 for early check in according to availability. The front desk person told us it is after 7:00 AM and I already told in my email that we will arrive by 6:00 AM he said to wait until 7:00 am to get in even though he had room available! Once we told him we will cancel our reservation he gave us the room. Not a good experience to be flying 14 hours coming early to find your room even with the $50 early check in fees enforcing the 7:00 am rules!

The hotel is nice and clean and the staff are very friendly

Classic hotel offer. Free shuttle to airport. Convient if you need hotel next to air port