Elba Palace Golf Boutique Hotel - Adults Only

Beautiful hotel. Very peaceful and relaxing. Staff are fantastic. Private spa is an absolute must, I can’t recommend this enough. Onsite gym is good, could do with some more equipment.. but it did the job. The food is sublime. I would highly recommend staying here.

We have stayed at the hotel a number of times and have rebooked for later this year. Only doing this review as snowed in at home and don’t do reviews in general. I really like the overall experience the hotel provides. However… although the plus points exceed the negatives there are some annoying issues. Location, building style and vibe are tremendous. Dinner is 8 out of 10, a few more veggie/ chicken dishes would raise it. The buffet starter is the best. On the other hand breakfast is 6 out of 10 at best. Egg station is great. The cooked food is cold and some non Spanish style bacon would improve it (I know this Spain). The orange juice machine is a messy experience and that’s when it works (even guests reviewing the hotel as 5 stars must agree). The pool has many missing tiles (been like that for years). Loungers around the pool are dated. The pool attendant is always cheery and love meeting up with Elba the cat when we stay. The staff in general are great but look over worked and always rushing about. It doesn’t give the best impression. Also the bar service is very slow in the cafe and next to the dining room at night. You can wait 10-15 minutes to be served. More staff are needed and perhaps that’s why a lot of the dining/ drink staff look harassed and unhappy. It’s not 5 star Dubai or American style service. I would also note that the rooms are stylish, the maid service every day is amazing and they are all very cheery! They do stand out. One main gripe on our last tip was we asked for a later checkout, normal is 12 noon and we asked for 2pm as our flight was at 6pm. I won’t mention the receptionist’s name but we had an unpleasant conversation, were lied to about the hotel being full to get us to go away and were told the only option was to book another night stay to extend the room by 2 hours! It was a sour end to our trip. I fully accept it’s not always possible to accommodate such requests but the manner we were spoken too was unacceptable. As I say we have booked again for this year and hopefully this person will have moved on to a career that suits them better than hospitality. Interestingly as many say in these reviews it’s the small things that count. It’s not far away from being perfect and it’s annoying it’s not but sorry it’s not 5 star at present. We are golfers and travel a bit. The restaurant is called St Andrews. A visit there by senior management/ owners and they would see what the difference is and what 5 star means in terms of staff attitude at least. The sun is always out in Fuerte though!

We loved the style of the hotel, the staff were amazing and couldn’t be more helpful. Because it was an adult’s only it was a restful experience. The quality of the food is excellent. It was great not having to wander around to choose what you wanted to eat. The service provided was excellent.