Positives first, rooms lovely and so clean, central location, cleaning staff lovely. Some of the bar staff were amazing, could always get a lounger round the pools. Said does all the entertaining around the pool on his own and try’s to get everyone involved. Which is hard when you have a lot of very unenthusiastic people. We had a lot of fun with you though and he made us all feel very welcome, food was hit and miss, often cold and tasteless, not much choice and I’m not a fussy eater, and only a handful of the restaurant staff were nice, asked for a bowl from a female chef as there were none out and she was very abrupt with me and another lady who was also waiting. We were a family of six who like to dine together but were told one night that they couldn’t put tables together to accommodate us, but they did so for everyone else, another day my husband and I sat at a table for four and restaurant manager was very rude told us this wasn’t allowed, where should we have sat ? As there was no other tables for just two, felt they gave more attention to their regulars, On another occasion the older reception manager seen fit to tell me to shut up as I proceeded to wish my niece a happy Birthday, said I was to loud, sorry but I wasn’t the person being loud and quickly pointed this out, no apology or nothing from him, we paid a lot of money for this holiday, I will not be returning to this hotel. I will go to one that caters for a younger clientele and I’m in 50’s but still like to hear people laughing and having a good time without out being told to be quiet, I don’t go on holiday to walk on egg shells. I wasn’t the only person at this hotel made to feel this way, met a lot of lovely people though and hopefully see them again but at another hotel. As for you Said you are wasted at this hotel, you do an amazing karaoke and we had a great couple of nights with you and the friends we made, if you ever move to a new place we will visit but sadly not at this hotel, such a shame as this could be a better hotel if managers and certain staff brush up on their hospitality skills.
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