We have stayed here 3 times ,but not for a few years , staff are friendly, parking is great ,it all feels safe & secure , Room was clean but could do with some updating . Breakfast was good & fresh. Dining area was clean & welcoming , We came here with other family for 2 nights, so we had 3 rooms altogether & they had no complaints . we went punting, sightseeing eating & drinking , and to celebrate my husbands 66th birthday , my sister had rang reception a week or two before to ask if we could possibly have wine , cake ,balloon in our room on our arrival, they said they would do something but it may not be exactly that …anyhow they didn’t let us down, they had put confetti filled balloons , 2 large bottles of doom bar , and 2 Easter eggs ,along with special coffee & hotchocolate & a happy birthday hand written note in our room . My hubby was really chuffed as was I when I asked to pay for the goodies and the manager said that wasn’t necessary .. thoroughly enjoyed our stay & will defiantly go back again .thank you all
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