La Palma Beachfront - Self Check IN

Property is right next to isla mujeres ferry terminal so really accesible. Supermarket is also right across the street. Overall in a great location if you’re looking to be in the zona hotelera nearby lots of food/entertainment. Our room was cleaned daily which was very nice. A little noisy, but nothing too crazy. Beach is steps away from the hotel. 8/10 would recommend!

When we got there right off the bat the room was super humid but we didn’t think much of it because the beach and pool is right next to it. We later found that they had cockroaches and big ones too. We sent a message to the lady upfront and all she said was sorry and that she didn’t know that they had cockroaches. It doesn’t even end there the mattress was so dirty it was yellow and had fleas or some type of bugs we have bites all over our body. The bedroom sheets were of poor quality super thin to the point that they feel damp because of the humidity. Their WiFi was so bad we had to use the WiFi of the restaurant next to our room. Do not stay here it has been the worst hotel I’ve ever been to the pictures that they put look nice but that’s not how it actually was. I do not recommended this hotel I suggest that you stay away. I really wish we could get our money back or at least some of it. I am so disappointed.

Guy at the front deck was very friendly here check on us the whole time we was there cleaning lady very nice we would go back anytime

It's right on the beach. If you like sand everywhere between your bed and the beach, you'll like it. The bed was very short, and my feet hung over the bed by 6". I had to sleep diagonally. There was one crappy blanket that was smaller than the bed. It was noisy every night until after midnight. Lots of people yelling and music. Bed was very low with a mattress on a short pedestal. Night lights were "mood" lights that flash red, green, blue every few seconds. They don't send you info on how to check in until 3 hours before arrival. There is almost no place to park. The sewer was overflowing in the parking area and you had to walk through it to get to the room. This place is a joke. There were no beach lounge chairs set up. They were stacked up and chained down. There was NO hot water one night and one morning - not even warm water. When you turn on the faucet or shower, the water spits and spurts and splashes water all over the room. There are more bad things, but these are the worst.

Ok! So this would be a big feedback.. First of all.. the pictures in the site ARE NOT the SAME as what we lived in Second of all .. ALL the workers are GREAT , very helpful very friendly and answered to all our questions and inquries as fast as they can so obviously my problem is not the workers My problem and review is dedicated to the Manager/Owner For the price rate it is not we should have got.. the shower holder was damaged we had to shower using the damaged unscrewed cap.. everytime the room was cleaned the towels were different.. the bed was clean and fine but there are no anenties in the room No hot water/tea/coffee/iron The place was a bit messy during the day due to construction going on The room we were in (room 5) the windows had no sign of safety nor it was locked .. literally anyone could come in the room and when we told the workers they said it was safe (which that was the case) but as anywhere you need to feel safe as a tourist! Checkout was fine but we couldnt keep our luggage and grab abite due to one person in the office! PLEASE upgrade this place.. its location is Perfect and being near the sea is perfect but not very inviting

Nothing is unique in this place it is a dusaster the washroom is terrible, toilet bowl has no water .