Lucky Duck PJ

Простой и красивый декор, но, к сожалению, на этом все заканчивается. Район довольно средний. Отель расположен прямо напротив причала острова Мухерес. Плохая отделка зданий, помещений и удобств в целом. Номера чистые, но пятна на простынях и полотенцах, протекающая насадка для душа и музыка всю ночь довольно неприятная, даже с затычками для ушей! Завтрак включен в простую и свежую цену. Очень добрый персонал!

Мы с мужем провели одну ночь в Casa Namal. Несмотря на то, что это был короткий визит, Casa Namal был потрясающим пребыванием. Еда и гостеприимная атмосфера были нашей любимой частью. Определенно остановился бы здесь снова. Крошечный недостаток заключался в том, что он был слишком далеко от центра Канкуна, однако такси можно было найти на улице. Casa Namal отлично подходит для людей, которые хотели бы, чтобы Исла Мухерес находилась всего в нескольких минутах езды на пароме.

Мы остановились на одну ночь, но это было действительно хорошее обслуживание... шеф-повар Изабель приготовила простой завтрак с одной из самых вкусных яичниц, которые я когда-либо пробовал.... еще Мич на стойке регистрации потрясающий... Это отель отличный вариант....

Our flight was very delayed. I had communicated that. We arrived at 3:00am. We knocked, yelled, rang the bell, and nobody answered. The neighbors must have loved us. NOBODY ANSWERED. We had to spend the rest of the night outside.

Would be nice if the AC was on when we arrived. It took 45 minutes for us and the room to cool down. The smart TV didn’t connect to our devices. Internet was strong and it is right next to the ferry!

The staff here was incredibly pleasant and helpful. I knew what to expect when staying here so there wasn't anything about the room that was a surprise or a disappointment with the exception of the bed situation. Bed was comfortable enough, but the futon/pull out bed situation wasn't ideal. The front desk staff provided a sheet for the futon (just one) - there were no blankets available for any of the beds. The bathroom shower drain smelled like sewage - even with the bathroom window open we had to cover our nose to use the restroom. The restaurant/bar on site wasn't open at all during our stay (on a saturday) so we ventured out for food/drinks. Not the end of the world! All in all, I wouldn't stay here again for the price.

The room was spacious and clean. Air conditioner and fan made the room comfortable. The curtains are thin so light comes in when the sun comes up. The people at the front desk were very helpful. The area of the hotel isn't geared for tourists although there is a restaurant up the street and several small shops for food.

I would say that the only reason you would stay here is if you are taking the ferry the next day. There is not much at all in the area. The beds were uncomfortable, and there was not even a blanket, just 1 thin sheet. Definitely a 1 night stay only.

Overall, I had pleasant stay at Lucky Duck hotel. However, there were a lot of annoyance. 1, the staff spoke very little English, which was surprising. The gate was locked late after dark and you had to make arrangements to have it unlock, if you were planning to stay out late. The biggest issue was that I left my sweater in the front entrance on the day I was checking out. I reported this and arranged to have someone to pick it up. The person took time out of their schedule and picked up a sweater, which I found out days after, wasn't mine and was told my sweater will be mailed and a tracking number will be provided. It's over 1 week and counting and the communications via whatsapp has stopped. No one is responding back to me, no one is picking up the Whatsapp phone calls, and because of this, plus details mentioned above, I will not recommend this hotel. Bad service says a lot about the owners behind this establishment.