Cardiff North

Lovely big room and good value. Great breakfast and good evening meal. The only reason for the deduction is the lack of hot water in the final morning of our stay. I know this was unavoidable but not what you expect when you've paid for your stay

Great hotel with clean, comfortable rooms. Don't ever use the restaurant though! The food is really cheap and awful. Tastes like it has been defrosted and microwaved and is inedible. Very exepnsive for what it is. The food in this restaurant is dreadful and really lets this hotel down! Definitely won't eat here again.

This hotel was really affordable considering we stayed Easter weekend. The location is a great base. The decor is fantastic, the room was spacious, clean and comfortable. The food and drink prices are brilliant. Free parking, little touches here and there that made the stay great were a little station near to the room entrance that had irons, ironing boards, tea, coffee and milk pods which saved you having to chase a staff member for. Vending machine with sweet treats and shops close by. The check is quite easy, but we were helped by Leanne, who was great. The downside is the breakfast service, although the food is of good quality and a great price, if you want a standard breakfast the queuing is not really what you want at the start of the day. If you love poached eggs, here's where we had an issue on both mornings luckily a wonderful member of the staff called Lucy saved the first morning by noticing I wasn't happy with the wait time and attitude of the chef. I have to give Lucy 5 stars she really cared about the customers. Unfortunately when I experienced the same issue the second morning the attitude of the chef and the poor customer service I received from the manager couldn't save the second day. This should have been a 5 star review but to start both my mornings on the trip this way really did disappoint

Very good customer service with all facilities specially room facilities parking area facilities restaurant facilities toilets facilities meeting room facilities all staff are very very polite and and friendly helpful totally I can say imagine

We really enjoyed our stay at Premier Inn Cardiff North. The rooms are nice and very comfortable, it has easy parking and a great ground floor area with a restaurant etc. The staff are very friendly and go out of their way to help you. I would definitely recommend this hotel.

Went to this venue and 10/10 service Naz went above and beyond to help us this guy is amazing at his job exceptional customer service Everything we needed he was on hand to help this guy deserves a pay rise amazing guy and made us all feel welcome