Super 8 by Wyndham Carlsbad

I did my reservation here mainly because they advertised with swimming pool which is not in service, ice machine not working and it’s too noisy all night long and during the day too.

First the property does no look anything like the pictures you have up. The Sun signs on the building have all been painted over and it actually looks like it is not in business any more. When we pulled in we were not sure we had the right place.. When we were checking in I saw a sign that the dinning room was under renovations and I said so there is no breakfast and was told the rooms we rented didn't include breakfast. It is advertised that there is coffee in the lobby but there was none, The vending machine was out of order and we couldn't even get a bottle of water. The ice machine was broken and out of order so long people were throwing trash in the catch shoot of it. The shower curtain rod in one of the rooms was ripped out of the wall on one end. There was no safety lock on one of the room doors. The Tub in one room was pealing its inner layer. The seasonal pool was drained. The key pad on the back door was broken and the mettle on the frame was actually cut away so even if the lock was turned there was nothing to hold it in and the door opened freely allowing anyone access at any time. I saw people drive up, go in and come back out to ask me if I worked there cause they could not find anyone. Another time the person I assumed was manning the desk just sat talking with her friend rather than help a person. I felt so unsafe we left a day early

Did not have any ice when they said they did. Did not have any continental breakfast when they said they did. Had no hot water when they said they did. Had to fix the toilet seat. And the room stunk when we arrived. Had to spray room down to knock down the smell.

Upon arrival, there was a toilet bowl setting outside the front door. We did arrive early and the receptionist was kind enough to check us in. Granted that there was a lot of renovation going on, but there was a lot of dust everywhere. The hotel was not ready to receive guests and should have at least stated that it was going through construction. I would not recommend this hotel to anybody.

Did I just do this?! Staying at this studio townhouse in the Sandia Mountains has been a great experience. It combines traditional New Mexican charm with modern touches in a really cool and comfortable setup. The views are stunning, and the setting is perfect if you love nature or the outdoors. Peaceful, scenic, and a great place to relax—highly recommend!

Avoid! This hotel needs to be completely refurbished. It is very, very worn out. The lower floor is in the process of being done. They wanted to put me on 3rd floor with no elevator. I said no, so instead they put me where remodeling was happening. A smoke alarm beeped all night. NO LOCK ON THE BACK DOOR of the property so anyone could come in at night! I felt very unsafe. No one at desk to check me out.