Le Touquet

The hotel is in a great location for the town - sadly the pool and jacuzzi area could do with a little updating and the pool especially is very cold

Nice bright and clean hotel with very friendly and helpful staff in a lovely leafy setting.

The staff were amazingly friendly, making us feel very welcome throughout our stay and ensuring our needs are catered for. The facilities are excellent and in particular we enjoyed the pool, convenient onsite restaurant (children under 15 eat for free) and the location is perfect for picturesque walks into Le Touquet. Will definitely return.

Just back from a long weekend, at Holiday Inn Resort Le Touquet. We had a brilliant stay, accommodating and friendly staff, Everyone we spoke to could not do enough to help and make our stay enjoyable. Our room was very comfortable and clean (basic double room). We had coffee-making facilities, safe, iron and safe, TV. It's just a 10 min walk into Le Touquet, if anything we wished we had taken our bikes as it felt very safe to cycle around with cycle paths in and around the sea front. Highly recommend this hotel.

Spent 4 days here on a family holiday. Hotel was well located , 20 min walk to the beach Staff were extremely helpful and friendly, hotel was spotless, rooms were well furnished and beds comfortable. Pool was a bonus, it was clean and well maintained. Restaurant a little stuffy and perhaps too formal for small children, set menu never changed. Breakfast was faultless, excellent selection of food. Hope to return next year.

A great spot for an overnight stay to break our journey before catching the Shuttle train back to the UK the following day. Just a shame we didn't have time to use a lot of the hotel's facilities (tennis, swimming pool, hot tub, gym, table tennis, table football). Breakfast was top-notch.

Friendly, helpful staff. Comfortable beds. Delicious breakfast.

Very disappointing customer service. I arrived with a very bad back and hardly able to walk. I requested a chair, the answer was No, I asked for a taxi the answer was No…it’s complicated. My room wasn’t ready and no attempt to help on this matter. I drove to a pharmacy. On my return the room wasn’t ready so I asked if I could get a pot of tea. There was no one serving where I was directed to. I went back to reception but in tears in pain from walking around. I asked for help and they found someone to make the tea whilst waiting for my room. I asked for tea with cold milk. I received tea but no milk. I then asked for cold milk again and received hot milk, so asked for cold milk again. At this point I was so upset with my treatment from the totally disinterested staff that I called the Holiday Inn complaints number which I found on line. I was put on hold then cut off. Need I say more!

Plugs need checking. No magnifying mirror in bathroom, no air conditioning in bedroom. Bed needs attention, you felt you were going to fall out! Lovely pool but ice cold. No flexibility with the dinner menu. But we had a lovely time.