Aspley Carsel Motor Inn

Wonderful motel with great amenities. The management are very accommodating and do a great job of maintaining the property to a high standard.

Excellent motel. Large, comfortable room. Easy to find. Helpful staff

バーベキュー用のグリルを使う前に綺麗にしてくれたり、ガス交換してくれたりととても親切にしてくれました。部屋も綺麗で清潔感があった。

Fantastic spot to stay, conveniently located. Our room was clean and great value for money. Staff were lovely and helpful.

Hair dryer didn’t work. Shower head was broken ( but fixed for us) shocking pillows. Pool area tired and gates safety is questionable. Really friendly and helpful manager tho.

I found the reception staff very friendly and helpful. The best nights sleep I've had in a motel.

Adequate for budget accomodation near the airport. On a busy road so traffic noise inevitable. Well constructed but dated. Fridge rusty and service unfriendly.

Arrived, reception unattended. Pressed service bell x 2. No answer. 15 minutes later. Rang phone number on door x 3. Get a call back. When I say I am at reception to check in I am greeted with a large sigh! I am given a key for 1 room even though I booked and paid for 2 connecting rooms. I am told no connecting rooms!!! I am offered two options. A shared disability room or two separate rooms. Not interconnecting. I advised these won’t work as I am travelling with a person with disability and he has to have his own room and it has to connect. I stated I will have to cancel. I am then told I need to pay more for a connecting room!! Well that’s not going to happen I said. With that, I have handed two keys, and he walks away. As I am getting into my car I am roughly handed another two keys!! For the connecting doors…so they do exist!! Once in our rooms. I Have to take padding out between interconnecting doors and move a lounge so doors can open. I check website which states connecting rooms on at least 3 different room types. The male who served me was extremely rude and arrogant with zero customer service skills. Surely as a customer you are within your rights to say what will work for you and what won’t. Apparently, this is considered “having a go at someone”. This male is definitely in the wrong job, if you don’t like dealing with customers get another job!!

Bed uncomfortable management gave a feeble excuse for this no tissues in room and cold water kept running in spa