Holiday Inn Express & Suites Carson City

Property location is convenient. Room was run-down. Definitely wouldn't give more than a 2 star rating. Hotel was good for a one night stay

Decent accommodations Air/heat didn’t work in room. Large size room Appreciated the baby crib Jets in jacuzzi tub didn’t work Nice lobby & breakfast

Nice hotel to stay at while visiting Carson City. We booked a handicap accessible room thinking it would be on the first floor close to the lobby. The room ended up being at the very end of the hall on the second floor which was a long way to go for a handicapped person. They explained that it was closer to the fire exit so that I’d have the convenience of carrying my 93 year old grandma down the stairs in the event of an emergency. I was hoping for a walk in shower but our room did not have one and the only difference is that the bathroom was bigger with a bar by the toilet. So beware of this if you are expecting a handicap accessible room to be more accessible. Our room did not have blackout curtains and was bright even at night. Other than that our stay was nice and the breakfast was really good.

Very rude and disrespectful front desk staff, specially a young guy with a mustache (I believe his name is Ti…..something, difficult to specify because none of them wear a name tag) thanks to his tardiness I missed my flight today because waiting in the front desk to check out for minutes. This is not to mention the Fitness center TV doesn’t have a remote because the staff doesn’t want to provide you with one, the card reader doors around the hotel don’t work, the rooms sanitation is extremely doubtful (toilets bowls stained and dirty) and the list goes….. Please look for options nearby (Hampton or Myplace) but double think before getting a room at Holiday inn, it’s not worth the money at all.

Very very noisy. People up to 2:30 am in lobby drinking and making noise. No one around to tell them to be quiet. Rooms are right there

Friendly check in staff and property appears to be fairly new. At the North end of town near other lodging options and not near a walkable commercial district.

Pretty average facilities managed by IHG considering $350 daily rate for 2 Queen beds room. Only has tiny indoor pool. Breadfast is included but with limited choices.

Everything was great about this hotel. Hot breakfast options, plenty of parking spaces, and very friendly staff. Highly recommend!

It was easy to get to. Staff was friendly. Pool needed some attention. No Television service while we were there. Manager said they had been having trouble, but no discount was applied to my stay. Think staff may have been short as ice machine empty, breakfast coffee out and sheets not left in room for extra sofa bed