Sonesta Hotel Cartagena

在las America 附近，但走路也是走不到的，旁邊有家超市，景色宜人，衞生也到位.

食物還可以 就是酒店偏僻 如果游泳的地方有熱水提供就更好了 另外酒店電梯等的時間有點長 在酒店吃東西全部要服務費 要是不收就好了 哈哈哈哈哈哈哈

Todo excelente

地理位置很棒！

great and timely service from the staff. The hotel is nice and well kept. Some of the area outside of the property is a little run-down.

The hotel is nice, however, the facade is a little beat up. The rooms were ok, we had to constantly remind them to give us extra towels for the bathroom as the shower had no door, so every time we shower the bathroom was a mess. Regarding the towels to use in the pool area, every morning they were out of clean towels we had to go back multiple times to ask for clean and dry towels. The restaurant food was ok, the service has a lot of room for improvement, getting a coffee in the morning was always really hard, they sometimes would look surprised when you asked for milk and sugar for your coffee, also while you are waiting to get service, you can see the “managers” getting all the attention from the employees while they have breakfast. For the price the hotel is ok.

Staff was excellent and easy taxi service. Had a convenience store and pharmacy on property that was superb. Restaurant was a plus only room for improvement would be the walk path to the beach. Overall the staff and property was excellent and will come back!!

The hotel is not old but need maintenance. Some rooms are fine but others not. Some areas need more light and to be cleaner.

First of all, we will come back not doubt. The place is beautiful, the food it’s delicious and the service is outstanding! The crew was magnificent, the bartender Jade makes the best Mojitos ever, their captain Sebastian made us feel so welcome, and the whole crew including Adalberto, Yainelis, Lina, Wendy, and Alonso made our stay the most memorable and wonderful experience. Thank you all.